sales consultant

remodeler

outside sales representative

carpenter

installation manager

Lifestyle-Home-Products

What is the best part of working at the company?
Literally nothing good about this company. 

What is the most stressful part about working at the company?
Irate customers yelling at you.  Always getting more responsibilities added with no extra pay let alone proper training. The boss thinks he’s the the best thing and if you have an issue with a customer (when majority of the time it’s beyond your control), it’s your fault and you get scolded. Daily meetings via Google Meet and the boss will call you out on things in front of 10+ people when it could have been said privately with constructive criticism, but instead has to embarrass you in front of a group of people. If there’s an issue and a customer asks for a manager, you’re encouraged to hand off the call to another co-worker to pretend to be a manager.

What is the work environment and culture like at the company?
Favouritism 
Hostile
Anxiety ridden

What is a typical day like for you at the company?
Start calls at 8am, make supplier delay calls or cancellation calls (when customers get very upset as there’s never any room to get them scheduled back in for at least another month) 
Check emails, make recheck, installation, service calls (another time customers get angry/upset) 
Make day of calls to check in on how things are going
Meeting everyday via Google Meet.

Within 2 months of being hired, my responsibilities changed to absorb 2 other titles/roles that were not being fulfilled due to lack of staff. No official discussion was had and no pay raise. 

- Absolutely NO training is given on their products and how they work (in this role)

- No quality control on products and installation = lots of disgruntled customers

- Speaking up about the overwhelming workload is seen as complaining

- Standards and procedures are always changing but are rarely documented so you never know what the correct way to do things are

- There is little to no hierarchy/escalation process. If a customer asks for a manager, you are encouraged to pass the phone to a colleague to act as the manager. 

- Lots of technical issues and no real IT team. 

- The building is dilapidated with constantly leaking roofs, air conditioning and heating issues and rats/mice in the office. 

- Most of the staff is friendly but they all talk behind each other's backs and 'senior' workers have favoritism with management

Lfestyle Home Products is a growing company, It has been a small family owned business for over 30 years, but due to covid 2 years ago the home imporvement industry sky rocketed. We weren't 100% ready and were scrambling to keep up. But with a ton of new processes and customer satifaction our top priority we have grown and we are a better company today than 2 years ago. Managment has changed and is so much more organized and supportive to all employess in all the lines of business. The office is still a little dated, but they are working on that and with most of us working remotley most or part of the time, who really cares about what the office looks like. I have been advanced multiple times and have received compensation each time, as well as new incentive bonuses in place, it's so easy to make extra money each pay!Customers are really top priority here and like my manager says, if you take care of the customers and take care of the employees then the business will be taken care of, so job security is right at the top and that is very important in todays world. I highly reccommend working for Lifestyles!

- The day will start off by having everyone meet at the office for a quick meeting and get instructions as to where everyone's turf is for the day
- I haven't learned much in skills but rather sharpened my customer service skills from all that I've learned from my previous job. For someone new coming in at entry level, they'd learn a lot from how to initiate a conversation with a customer at the door to how to leave with a lead. 
- The management was great from my experience, i'm not sure who takes care of the management now but overall they were serious when they had to be but also was funny and easy going when they could be.
- The most enjoyable part of the job was all the interactions i had with co workers, customers or even the management team. I had a blast and it was a fun time doing door to door. The fun part was before we'd even get started at the doors, the management team and my co workers would have me in a good mood from all the jokes cracked up at the meeting before work. Which in turn when you are in a positive mood, you output positive energy. When you output positive energy you tend to do better at the door.

Quarterly, Monthly, weekly and Daily (optional) training provided by the managers, including case study and role play opportunities. 

Monthly accountability and goal setting with the sales manager so I know where I stand and where I can improve. 

Great competitive culture, lots of fun and interaction with other reps both virtually and in person at team events.

In-home sales is a tough and demanding job, that requires us to be on the road and involves a great deal of rejection. So the training, field management, and team interaction really helps with my mindset. 

The schedule is not for everyone, because we work some evenings and weekends. Other than that, there’s flexibility with which events and weekends I work. 

I enjoyed my time at Lifestyle. On a typical day, I would get picked up and carpool with a few co-workers to our workplace. Management was very nice and considerate. They would ensure we had all the necessary things for the day, and send us on our way. They would also check up on us, to ensure everything was running smoothly. They allowed their workers to be very flexible with their working hours, and were a pleasure overall. I gained a lot of sales skills from them. They were also very generous and ensured our hard work and sales skills were rewarded. My only criticism would be they only wanted part time work, and there was no opportunity to get more than 15 hours of work weekly.

The work day started at 5:00pm and went until 8:30pm, as well as saturday from 10:00am-3:00pm. We went door to door telling people about our variety of products (doors, windows, railings, awnings, etc.) and tried to collect their information so head office could call them and set up an appointment for a free quote. I gained very valuable one-to-one sales experience as well as communication skills in general. The hardest part of the job was changing people's negative impressions of door-to-door salesman. The most enjoyable part was talking to people I have never met and striking up a conversation.

I love the variety! No two days are the same. With our growth trajectory, we have lots going on. Everyday I learn something new which I love!

The people are wonderful, the culture is family oriented, supportive and fun. The company isn't  perfect but what a great place to work. This is a great place to work as I feel like I'm a big fish in a small pond - making a direct impact.

I have been with Lifestyle for a couple of years now. And truth be told, there is nowhere else I would rather be. 
The management team is supportive and accommodating. I am treated with respect and I am more than just a number. 
This company will always tell you that they will do what they can to do right by its employees. Any nothing in my time hear has shown me otherwise. 
If your looking for a great team, and somewhere to grow both professionally as well as personally then this is the place for you. 

My job description was clear. But there was so much change happening and lack of process and training; I was doing a job that was well beyond my scope of work and I was berated when the team was not seeing immediate success. However, the systems in place were not there to support the team and on the contrary, the systems were working against the team. 

Top Job Titles	Average salary
Sales consultant 67 salaries reported	$85,970 per year
Remodeler 17 salaries reported	$80,000 per year
Outside sales representative 16 salaries reported	$100,000 per year
Carpenter 8 salaries reported	$31.25 per hour
Installation manager 13 salaries reported	$90,385 per year

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