responsable centre de profit

sales representative

représentant des ventes

senior counsel

analyste

Nuvei

There were a few pros working at Nuvei that I feel a lot of customer service veterans would wish for, such as a relaxed, comfortable environment, good work culture, regular company events, work 90% from home, 37.5 hours work week and promoted work/life balance.

However, the financial advantages were not there for me. I worked a 2nd level customer care job so the workload was significantly more important. The managers and supervisors are okay but the training is lacking. I had to learn it almost all by myself searching an information center that was often times lacking crucial information to help customers fast. I also was promised group insurance but it was 30 dollars off my salary each month and it's the most basic insurance you can get.

For those reasons I felt like I was underpaid. You have an opportunity to grow within the company towards a different department, but don't expect that perspective to be plausible before your 3rd year at Nuvei.

If you're searching for something comfortable and safe that can pay your bills Nuvei is the perfect company for that. But I've found other similar jobs that pay much better and give you the same advantages.

I worked at Nuvei and found it to be one of the most disappointing job experiences of my career. The issues start with the low salaries that don’t match the demanding workload. The company seems to be perpetually understaffed, which puts undue pressure on employees to work excessive overtime just to keep things running.

Another frustrating aspect is the restrictive policy on job mobility. Even if you have all the necessary qualifications, you’re stuck in your current position for a full year before you’re allowed to apply for a different role within the company. This policy feels stifling and limits career growth, leaving employees feeling trapped and undervalued.

The work environment is also incredibly restrictive. Employees are often required to ask permission just to go to the bathroom, which feels both demeaning and impractical. It’s clear that management has little regard for employee well-being or morale.

To make matters worse, no one on my team was truly happy working there. The collective dissatisfaction was palpable, which only added to the overall toxic atmosphere.

I met there many nice people, but the management is rather hypocrite . 
The training process is the awful I  ever came across. They ask you to read the general working notes and never explain the specific details, nevertheless there are many specific cases that  do not stick to any of the notes. And after all they send you the clients and  they have  very high expectations for which you are not properly trained. Will never recommend the company to anyone. 

Nuvei is a great company with lots of opportunities to grow your professional career. They keep expanding and the payment card industry is also good to develop. 
It might be stressful sometimes, especially in the contact center, but with the right attitude you can move forward.

The job is not secure with very low salary comparing to what job they gave you I mean I used to work with them for two positions and the salary is for entery level, the management is the worst you can think of. I really don't recommend this to anyone.

It’s not that bad to work there but the salary is not competitive but you can advance but still only making maybe 2$/hr more which is still too low for my lifestyle 

The company says it is people first, but it's all talk. In reality, no true concern given to employees, with salary increases reduced or postponed. Management cares about themselves, not people below, a lot of pressure. 

Props: a good company for the start, a friendly team. fast growing company 
Cons: so many legacy systems and lacks of leadership, lack of resource and to much work 

The management isn`t great, your voice is not heard unless you are higher than a supervisor.

Otherwise the work environment is pleasant because of the people you meet.

Top Job Titles	Average salary
Responsable centre de profit 2 salaries reported	$46,800 per year
Sales representative 5 salaries reported	$65,000 per year
Représentant des ventes 2 salaries reported	$67,500 per year
Senior counsel 4 salaries reported	$150,000 per year
Analyste 1 salary reported	$59,000 per year

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