support worker

program supervisor

direct support worker

line supervisor

program manager

Ontario Family Group Homes

Schedules change randomly and youre expected to accommodate. The hours are insane. If you don't fit in, good luck because you will be pushed out of this company. If you do not devote all of your time to this company you will be reprimanded and called out for being a poor worker even though you have completed 130-150hrs in two week and yes this can be typical amount of hours you will be expected work once you get hired. Do not ask for time off. Do not get sick because you will feel a wrath of management. The turn over rate is extremely high, i say the turnover rate is unprecedented for group home care. This company is open about being a stepping stone as they have no interest in keeping staff long-term as they are just worried about filling positons immediately. I feel terrible for supervisors or full time staff that have put years in the company as they are always expected to pick up the pieces without any thank yous or recognition. The work culture has left most with severe mental health. How this place is still up and running as confused the minds of many past employees. youre self-esteem will be shot down and you will probably question your worth and you will feel as though you are not a strong youth worker, trust your gut you came into the field for a reason and you will find somewhere where you are appreciated and taken care of but unfortunately this is not the company. There are workers who look sick and extremely exhausted but push themselves to show up everyday with a positive attitude and they need to be applauded. Children are great and they make most of the staff show up because they are truly loved by the staff members.

I would not recommend this company to anybody. They do not care about their employees, nobody matters here. They do not prepare you for the types of children you will be working with, they do not support you adequately as management. They don't tell you if you're doing anything wrong until you're being written up for it. I've spoken with several other people who have all said that they would not recommend this company to anybody. It was the worst few months of my life, and I am thankful that I found another job so quickly. There was no medical care provided after deep bite marks, which any other agency would have sent you to the hospital for. Be prepared to work with some staff as well as clients that really push your buttons. Management acts easy going, but they don't even do their job properly. There were also multiple instances where I dealt with extremely violent individuals with very little support. There is also access to a lot of items that can easily be used as weapons. Not a safe place to work if you want to be supported, and they do not pay for things to be replaced when the children break them. The youth are not help accountable for their actions, and they will damage your clothes, personal property, and some will try to damage your vehicle in my experience. Horrible place to work.

Definitely one of the most challenging residential programs I've ever worked with in my ten years. OFGH takes clients who cannot really be placed elsewhere in the system. OFGH is def the best for the more complex cases. I say challenging because you need to use all your skills, constantly be thinking, always alert, always engaging, etc.  There are easier places to land a job but if you are looking to utilize your education and skills to the max, this is the place.  Standards are high as they should be....we are working with kids who are the most vulnerable and complex, often with dual diagnosis.  I've seen employees be hired but not make it past 3-months and this is because they can't meet the standards and maybe should be at an easier place that requires a lot less from employees.  This place really stretches me and pushes me to be the best youth worker possible.  I couldn't get this type of complex experience anywhere else.  The pay is "ok" but little can be done as it is set up with funding that way.  I stay for the experience, the team and my manager.  This is not a place for people wanting to just coast in a job.  These kids need amazing support workers who are at the top of their game.

Working in a group home facility is usually a stepping stone for many people entering in the human services field. OFGH provides you the opportunity to enhance on your skills in crisis management, network with outside agencies, problem solve, and build positive rapports with youth. OFGH has five different programs where you are exposed to various populations. If you are a new person who is egar to learn how to work with various populations then OFGH is definitely going to provide you that opportunity.

There is room for advancement, and you have the opportunity to gain leadership skills through working as a rotational shift leader.  

Yes, there are long hours depending on the program you work at it can be between 8 to 12 hours. There is shift work.

There is always room for improvement, which OFGH has been thriving to make positive changes in the company.

If you like being treated like you don't matter than OFGH is for you. If you enjoy long shifts with no breaks, and no staff support that again this is the perfect job. They do not care about their workers, as everyone is replaceable. The schedule changes at least once a month, with no notice so you better have 24 hour availability. Youth can be challenging at times, and staff lack the skills to manage a crisis. Staff enjoy sitting/hiding in the office for most of their shift, therefore no support or help on the floor. Staff don't engage the youth and prefer to do nothing all shift. If you have to stay late to finish paperwork or stuck providing support during a crisis, they won't pay you for it. Little to no chance for advancement, and a high turnover rate of staff. Despite challenging behaviours the youth are the best part. Also be prepared for a million texts to cover shifts at the various houses in Durham Region.

Also they post job ads under different company names, as Ontario Family Group Homes, OFGH, OFGH Inc...

I have been an employee of this company for seven years.  I feel very fortunate to have found a company that does value their employees and works hard to ensure that self care is a priority.  As all agencies and other work environments, there is a level of expectation to find your own shift coverage, however, with that being said, if someone is very sick they are not encouraged to come to work. I also really enjoy the level of expectation placed on the staff to monitor the youth closely to ensure the youth's and staff's safety.  Safety is of the utmost importance as is team work. Staff are encouraged to provide insight to issues that they observed and any potential solutions they feel might work.  
Overall, with any work place there can be challenges, however, I would not continue to work at this company if it was not a positive and supportive environment.

I worked in a home in Cobourg and really cared about the two residents there.  There are many tasks necessary to do but they are carefully explained and there is time to talk if the residents were going through something.  At times they would get angry but I never felt threatened and they looked to me as a mom in a way.  I baked or cooked from scratch for them often. 
I was offered the opportunity to advance but my main reason to leave was the continental schedule kept me away from my kids too much.  I also heard that the other homes were a lot more difficult with many more residents, and I chose to take the lesser position where I was for as long as I could.  


You need to know your legal rights and be confident in enforcing them 

Shift work and crisis means it’s not uncommon to have less then 8hrs between shifts 

Late nights followed by early mornings, as shiftwork is daily based not weekly rotations 

Part of good self care is knowing when to say no to extra shifts, taking time off. Many continue wit work and burnout shows, both as a team memeber and with clients 




High turnover so sometimes you’ll be supported by a strong team(coworkers and management) and other times not. 

It can be clique like, be careful what you share with whom (any workplace is like this really) 

You can get a plethora of experience if you choose to work out of various locations for shift coverage 


It is a high stress job, good self care is vital 

Good job for those can be self motivated 



Confrontational work required often

Working at OFGH has been awesome! The management team didn't just help me climb the career ladder, they were always ready to jump in and lend a hand. I remember my area manager showing up within 5 minutes on my first shift to support a resident – just one of the many times they went above and beyond.

I picked up a ton of skills and know-how during my time here, and there are plenty of chances to grow, whether you're eyeing an RBT role or aiming for leadership. My management team played a big part in helping me navigate those opportunities.

Feeling like a valued team member was a big plus. I saw firsthand the effort put into improving residents' lives – it's not an easy gig, but my team always had my back, making it feel like we were in it together.

While the clientele may be difficult, it is to be expected when working with kids/adults with behavioural problems and developmental disabilities. Knowing how to care for yourself & say no is very important.

Management acts easy going but is not & in the home I worked in the director talked behind floor staffs back. They were also willing to over look policies and procedures to please parents. They provided criticism but never had anything constructive to provide and suggestions never followed ABA. 

I would not recommend working here

Top Job Titles	Average salary
Support worker 3 salaries reported	$24.27 per hour
Program supervisor 3 salaries reported	$57,500 per year
Direct support worker 6 salaries reported	$23.68 per hour
Line supervisor 2 salaries reported	$57,500 per year
Program manager 2 salaries reported	$65,000 per year

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