licensed practical nurse

health care aide

cook

housekeeper

recreation aide

Optima Living

If I could give a negative rating, I would. Working at The Hamlets at Penticton was an absolute travesty. The environment is rife with toxic behavior, characterized by incessant gossip, underhanded tactics, and a level of drama that is simply unacceptable in any professional setting. The staff here seem more interested in undermining each other and spreading misinformation than in contributing constructively to their roles.

The most egregious issue is the management’s alarming propensity to accept and act upon every trivial and unverified complaint made against employees. There is a disturbing lack of due diligence in addressing these accusations, leading to a culture where falsehoods and personal vendettas are allowed to dictate workplace dynamics. This unchecked behavior creates a hostile environment where professional integrity is sacrificed on the altar of unfounded grievances.

The management’s failure to address these issues reflects a gross inadequacy in leadership. Rather than fostering a respectful and professional work culture, they have inadvertently endorsed a climate of dysfunction and animosity. The result is an atmosphere that is not only detrimental to employee morale but also profoundly damaging to overall productivity and job satisfaction.

If you value a respectful, supportive, and professionally sound work environment, I strongly advise you to avoid The Hamlets at Penticton. The current state of affairs is a testament to a severe mismanagement of workplace culture and human resources. This institution should be critically reviewed for its inability to maintain even the basic standards of professionalism and decency

I've been working at Optima Living for about 3 months now, and it's been an incredibly positive experience. One of the things I appreciate most about this company is the culture and the people. From day one, I felt welcomed and supported. The training I received was thorough, and I was given tasks that allowed me to grow into my role at my own pace. What stood out to me was how patient and understanding the team was during my onboarding process, always offering guidance and checking in to make sure I was comfortable with my responsibilities.

The work environment is very collaborative, and everyone is genuinely helpful. I never feel like I’m on my own if I have a question or need assistance. This has made my experience much more enjoyable and has helped me build confidence in my work.

Additionally, the management team is fantastic. They’re always encouraging employees to explore different aspects of the business and to try new things, which I find inspiring. This culture of empowerment has made me feel like there are always opportunities to grow and develop within the company, both professionally and personally.

Overall, it is a wonderful place to work. The positive work culture, supportive colleagues, and forward-thinking management make it a rewarding environment where employees can truly thrive. I’m excited to continue contributing and learning here!

My experience with Optima living in Duncan has had a rocky start. I took an evening line (1500-2300), and with very little orientation I was thrown right in to the work with way too much expected of someone who had this as their choice for their first HCA job and at time of review this is what I would expect for any new employee employed for evening shifts at this time.  This is due the place being under staffed and overworked, if there was a way to start keeping employees, I think there is a lot of groundwork that could be improved but without the staff that is difficult dynamic to change. 

I hope the management team and get organized and have a plan that not only hires people, as that has been happening adequately, but also keeps people wanting to keep working here, which is not happening. I’m not sure what is the best plan for that, but I really hope there is a plan in motion. If the staffing situation gets sorted out, this could be a wonderful place to work.

That being said, I think there is a lot of good here too, the majority of co-workers I’ve worked with are hard workers who are doing their best for the residents given the circumstances, and the facility itself gives the residents rooms that are smooth to work in if properly prepared. There is also many recreation spaces on a floor to spread residents out in if needed. 

Working at Optima Living has been an extraordinary experience that has deeply enriched both my professional and personal life. The company values compassion and innovation, which are reflected in the support it provides to staff at all levels. From day one, I felt welcomed into a family-like environment where teamwork and respect are paramount.

One of the highlights of my journey has been the opportunity to contribute to meaningful projects, such as the proposal to support HCAs in furthering their education. Optima Living not only encourages professional growth but actively invests in it. Their commitment to empowering their employees is something you can truly feel, as I have been encouraged to take on leadership and creative initiatives.

Moreover, the support I received during our CARF accreditation was a testament to the organization's dedication to excellence. Achieving accreditation without recommendations is a proud accomplishment, and I am grateful for the guidance and teamwork that made it possible.

Overall, Optima Living has offered me the opportunity to grow and make a difference every day. I wholeheartedly recommend Optima Living to anyone looking for a rewarding, growth-oriented workplace where employees are genuinely valued.

I’ve been working at Optima Living for 5 years, and it’s been a truly rewarding experience. As a Recreation Manager, I’m given the creative freedom to design and implement programs that directly improve the lives of our residents. The role is fulfilling, and the company is committed to supporting my growth with ongoing training and development opportunities.

The team culture is one of the highlights of working here. Everyone is collaborative and works together to ensure the best care and experiences for residents. Management is approachable and supportive, always providing the resources needed to succeed in a fast-paced environment. 

Like any role, there are busy times, especially when managing multiple events, but the rewards far outweigh the challenges. Seeing residents engaged, happy, and thriving is incredibly fulfilling.

Overall, Optima Living is a great place to work for anyone looking to grow in a meaningful role while making a real difference. I’ve had a positive experience and am grateful to be part of such a supportive and dedicated team. Highly recommend!

I’ve had the pleasure of working as a Senior Accountant at Optima Living for one and half year, and I can genuinely say it’s a fantastic place to grow both professionally and personally. The company truly values its employees, offering a supportive work environment and ample opportunities for career development.

The management team is approachable, fostering a culture where everyone’s input is appreciated, and continuous improvement is encouraged. In my role, I’m given the responsibility and trust needed to make impactful decisions, and I feel that my work is both valued and rewarding.

Optima Living is dedicated to maintaining a balanced work-life culture, and they offer competitive benefits, which really makes a difference in overall job satisfaction. The collaborative atmosphere here also makes it easy to work alongside talented colleagues who are equally committed to excellence.

I’m grateful to be part of this company and would highly recommend it to anyone looking for a positive and enriching workplace

Optima Living is a great place to work as the staff are friendly and supportive. Work-life balance is a plus too as having an employer who understands their employee’s personal needs aids staff retention.

Working day shifts seem to be fast paced as the day goes quick on busy floors, this requires being able to think critically and efficiently, which makes team work and a collaborative work environment essential - this holds true for majority of the time I have personally worked thus far, which is great but can grow tiring as staffing is always a pressing concern in this industry.

As a new facility, I believe there is always room for improvement.

As far as the benefits and other perks are concerned, the inclusion of employer matched RRSP after probation is a unique and excellent addition.

I've had the pleasure of working as a Senior Accountant at Optima Living for the past year and a half, and I can genuinely say it’s an outstanding place to grow both professionally and personally. The company values its employees, providing a supportive environment with ample opportunities for career development.

The management team is approachable and fosters a culture where everyone’s input is valued, and continuous improvement is encouraged. In my role, I'm entrusted with meaningful responsibilities, allowing me to make impactful decisions, and I feel that my work is both appreciated and fulfilling.

Optima Living is committed to maintaining a balanced work-life culture and offers competitive benefits, which greatly contribute to overall job satisfaction. The collaborative atmosphere makes it a pleasure to work alongside talented colleagues who share a commitment to excellence.

I’m grateful to be part of this company and would highly recommend it to anyone seeking a positive and enriching workplace.

Rutherford Heights has truly exceeded my expectations as an employer. The work is deeply meaningful and allows me to feel fulfilled every day, knowing I am contributing to the well-being and quality of life of residents. The environment is supportive, collaborative, and positive, which makes it a place where people can genuinely thrive.

Leadership is approachable and encouraging, providing the tools and guidance needed for staff to succeed. My boss, in particular, has created a workplace culture that is both professional and caring, where team members are valued and recognized for their contributions. The residents themselves are also incredibly supportive and add so much to the welcoming, community feeling that makes Rutherford Heights special.

Overall, I feel proud to be part of Rutherford Heights and grateful to work in a community that fosters growth, teamwork, and a strong sense of purpose.

I came to Canada as an international student. After graduating, I was super lucky to get a job offer from Optima Living, They supported me with the LMIA and also assisted me to apply for the work permit. The HR team is very professional as well as friendly, I am very appreciate of that.

I enjoy working in the facility at Duncan. Since English is my mother language, sometimes I could not express myself correctly, however my mistakes could bring happiness to my residents, and I can also get some benefit from that.For example: one morning, I said: “can I put on your scandals?”. My resident laughed: “oh, do you mean sandals?” This made me laugh again.

I also appreciate the facility’s culture. My leader emphasized: we must show respect to our residents, but if some residents yell at you for no reason, please turn for help, because you are not supposed to be treated in that way. We really wish both residents and staff to be happy.

Top Job Titles	Average salary
Licensed practical nurse 48 salaries reported	$37.17 per hour
Health care aide 23 salaries reported	$27.24 per hour
Cook 23 salaries reported	$26.20 per hour
Housekeeper 22 salaries reported	$22.42 per hour
Recreation aide 7 salaries reported	$27.30 per hour

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