server

line cook

serveur

executive chef

cook

PARC Retirement Living

The environment at Parc is wildly undermanaged and leads to lots of infighting between long term staff and new staff. Walkouts with staff happen often. Don't even think about trying to book time off or using your vacation time that will only lead to guilt tripping from managers and ultimately the denial of requests. 

The company itself is extremely top heavy with head office and the benefits/raises that the regular hourly staff receive are very limited. There are staff that often work 7days in a row just to have the bare minimum amount of staff to cover the daily operational needs. 

The HR Team has been replaced multiple times over my tenure here, and now the HR leader is the CEO and president of the company. The weak attempt by management to hire an external company to evaluate the problems with the staff is a desperate attempt to diagnose the underlying problems that the managers cause. 

Working for the residents is very rewarding and you can feel good about yourself at the end of the day, but that feeling is shortly squashed by the tension between management and hourly workers. This is a simple job that is made difficult due to being short on staff, managers that don't care, and terrible staff morale.


On day one, there was no training, and was given the wrong work sheet to work off of which was confusing. On day four, I was brought into a room and asked to fill out a form to see how I was doing. I told them of my concerns, which they didn't like, and the things I was struggling with as a new employee.....bad mistake. If I had just stayed quiet I would have still been working there. At Parc there was lack of equipment, safety issues -Equipment doors falling off, all of this and more was not a concern (even to the general manager) because I realized that all this company cares about is making a buck and not the quality of the product they are giving to the residents or caring for the staff and their safety. There are multiple holes in the ceiling on the floors of the building- not an issue. The work place culture looked good at first until you realized that some staff would take their break early, and leave early, and not help others out as a team-this was not addressed by management even thou they new about it. The efficiency of the team and how they execute the service should be looked at to better serve the residents there.  On my last day of work there I was told " You don't fit in here". I guess you can figure out why.   

Management (not all, but some) are unprofessional, lacks boundaries at times, need constant praise from their employees (who does that).
Sadly, over the years, great managers have left and those that were bullies were promoted.
its a good company just needs to ensure it hires, and promotes the BEST managers.

The company policies, values and residents are wonderful, but management makes wanting to stay challenging.
You never know what mood the manager will be in.

Corporate is shown a different side when they make visits, but employees know reporting anything will only make their job more difficult.

So, you stay until you decide that there are better jobs available, without all the drama.

I thought this would be a positive work environment but it turned out being one of the worst experiences as a server. If you do not want to deal with bullying and harassment STAY AWAY FROM THIS PLACE. Barely any team support, some of the senior servers are selfish and rude to the newer staff, one of the most "senior" servers is one of the worst people you could ever work with. She actually trains you wrong on purpose and then gets upset and belittles you for doing something "wrong" even though that is how she taught you. The manager doesn't know how to be a manager and cannot deal with any issues that arise of conflicts and confrontations. I loved most of the residents there, but I had to leave for bullying and harassment reasons. It would have been a great job without the bullying and poor management from the manager.

The best part of the job is the relationships you build with residents.
The worst part is the culture.  There are people 'managing' staff who should not be. They don't have the skills or the temperament. Their lack of self control and selfish behavior makes them a nigtmare to work for and causes undue stress and hardship for those that are unfortunate enough to have to report to them. Their lack of empathy for people allows them to bully and intimidate their staff without remorse, and unfortunately at Parc, HR does not step in. Head Office might say all the rights things - respectful workplace' etc etc - but in the end they turn a blind eye to obvious transgressions by some managers.  


What is the best part of working at the company?
The friendly and helpful staff and very kind residents 

What is the most stressful part about working at the company?
Just the first month getting used to the job

What is the work environment and culture like at the company?
I was trained very well, the food and kitchen staff were great, it was easy to report problems and they had lots of activities for the residents. 

What is a typical day like for you at the company?
Be there at 8:45, load the cart, go to assigned room, grett residents with a smile and friendly conversation, do laundry and make beds when assigned and report any issues or concerns I had about the residents.

All I can say is avoid this company. As all the other reviews say after 2020, this company is bad news. Extreme cliques, you don't kiss the feet of the people that need it, you get singled out. Promised everything but never delivers, and the worst part about it is they are dealing with seniors that are dismissed and not listened to. Driven by profit but they will say it isn't. Employees are mistreat by bad managers. Most managers are hired with no real skill or justification for being in that position and happen to know someone in the company.

PARC is a wonderful not only to residents, but to its employees as well.
The work atmosphere is one where we care for one another and happily help each other.
Especially, the managers take deep care of each person and teach them to reach their maximum potential  and understanding, resulting in great teamwork and allowing us the opportunity to evolve and expand.
They always have open ears, ready to resolve whatever situation. As well, the flexibility and responsibility given to us allows us to exercise our own effort to try hard
I’m so thankful to be able to work in this place and I hope I can try my hardest to become an asset to it. 

PARC Retirement Living has a top-notch workplace culture. Everyone pitches in without hesitation to ensure that residents, families and visitors receive quality service. They truly went out of their way to make me feel welcome, especially when I was first starting out.  I like the flat organizational structure of PARC- employees and management could easily communicate in an open and transparent fashion. I enjoyed working here and meeting so many inspiring people in the senior living industry. 

(I also posted this on Glassdoor  but I wasn't sure if my review was saved there!)

What is the best part of working at the company?
Management are compassionate and sensitive to worker well-being. 


What is the most stressful part about working at the company?
During and when resident's have crisis, being there and at same time calling paramedic, asking you questioning. 

What is the work environment and culture like at the company?
The working environment and culture are the best i have ever work

What is a typical day like for you at the company?
Is always hectic working environment.

Top Job Titles	Average salary
Server 8 salaries reported	$23.42 per hour
Line cook 5 salaries reported	$29.17 per hour
Serveur 1 salary reported	$22.33 per hour
Executive chef 3 salaries reported	$30.00 per hour
Cook 3 salaries reported	$25.89 per hour

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