PCM Canada

PROS: high level understanding of tech. Coworkers are good. Making sales  at this place despite everything very wrong with this company is a testament to your brilliance. If you even make a single sale here you will be soaring somewhere else. There are some great and talented people that work here but are stifled by others who are beyond incompetent at what they do.

Cons:
Where to start? Training is trash. The instructor has no inside sales experience for resellers but is training you. That’s like a hospital admin  teaching a surgeon how to operate. Just because you work in the industry does not make you qualified to train.

Leadership is lacking. An organization can’t have competent leadership if all there willingly to do is follow what CDW achieved decades go. 

Culture is good among the sales rep and terrible everywhere else. Management has an inferiority complex and does not like it if you have a different perspective on how to run YOUR business. The high turnover rate has less to do with sales being tough and more with how employees are treated here. Instant messages are monitored daily. All of top preforms hate the company. Many of them are new to the country and are stuck working for this kinda company in the interim. Nothing about this sales force is sustainable.

If you have decent work experience and planning to work for PCM Canada then don't. Your resume will lose value if you put PCM Canada in it. They pay few cents over minimum wage and make you work like a donkey. Especially Calgary branch is run by a very very and very cheap management and they even laid off bunch off employed during the holidays for 2 weeks so that they didn't have to pay them stats pay. They used to be called Acrodex and using that name Acordex is even more dangerous for your IT Career. If you work in fast food you will earn more than this company. Not only they pay way below the market , they hire technicians with zero skills. PCM' Canada's  official language is grade 5 English!! You will hear non-english speaking coworkers talking in their native language with the management !!! Work for this company  if you have been without a job for  a very long time or you want to have some kind of experience in your resume . Again if you are experienced then you are destroying your IT career by joining this company!!

Most days I get into the office early to make sure everything is ready for our first patients. That includes walking the doctor through his schedule and looking through the office scheduling system to check for any changes. I do a similar task at the end of the day, responding to any messages in our scheduling system and walking the doctor through the plan for the next day. My duties include assisting patients, both in person and on the phone. I schedule their appointments and help address any issues. Many of our patients call with concerns that I can deal with immediately. The pattern is similar most days of the week, though I also lead a weekly staff training seminar on a variety of topics, ranging from effective communication with patients to new health protocols. I volunteered for that responsibility as a way to improve my leadership and presentation skills.

I worked here for several years and other than the clients themselves was never treated well.  I ran a dozen projects and served about 20 clients over my time there, but had to fight for resources and even a decent salary. Management does not listen. Senior management is outdated and disconnected. They hire 80's style managers, not leaders.  All the good ones leave for better pay and better roles. It's a sweat shop, hiring the lowest paid wherever possible, not the best skilled. many under-skilled untrained laborers doing shoddy work. Frustrating. 'Fairness' 'appreciation' are words they simply don't have in their vocabulary.

too good to be true during training was subject to inappropriate l innuendo from technicians which made for a very uncomfortable work environment. 
I left after 1 shift,lack of direction. It was unfortunate because I really wanted to stay but after 1 day the language and behavior coming from the technicians made me extremely uncomfortable.
My best advice for the company going forward would be for all male employees to take sensitivity training or harassment training. The salary and benefits package offered to me was terrific. Listening to people complain about their salary was also disheartening to hear on your first day.

The worst company i have ever worked with, i joined the company and online training was provided with no access to any accounts and internal websites.
My manager  used to work on old system and in was put into new system and there were only 7 account in new system and they did not had much work to do on new system.
They do Mass firing if you don't meet sales requirements.
 very low salary and treated like slaves.

Advise: if you dont have any experience in sales they will still hire you  and in a month if you don't meet their expectations they will fire you
better do a store job then working at PCM

Formerly known as Acrodex. A lot of turnover rate for the group at coc. Hourly wage is below industry standards, majority goes back to PCM and not employees.  When it comes to wage increase, don’t expect too much.  Only upside were the benefits and co-workers make coming into work enjoyable. Great place to gain experience for juniors but don’t expect to be promoted unless you know the lead/manager.   Manager of the group at coc..... I’ll keep those comments to myself.

This is one of the worst experiences I have had.  Extremely low pay and they cover it up saying there the only company that offers a pension.  Good luck getting permanent.  
Top management and there entourage is ruthless, undermining and cutthroat.  I'm unsure how anyone with any kind of morals or ethics works for PCM.  Again why does the #City of Calgary have a contract with PCM.

I was working with a wonderful team, manager was so much nice and team leader was 1st in my heart. But after company transfer from Acrodex to PCM, things changed a little bit. Still nice team, nice boss, but company benefit changed also company bought by other company again. we turn into Insight. At moment we lost the GoA contract so team will be terminated after contract is over.

They actually give you a ton of leeway in terms of what you can sell/how you can approach your business, they allow folks to ramp up at their own pace (I have seen reps chugging along with low sales for years at a time), they offer a bunch of training to help teach Sales.

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