pet groomer

retail sales associate

agent d'hygiène

sales manager

sales associate

Pet Planet

I maintained the position of a key holder while working at the pet store. I learned new information almost daily, which gave me the opportunity to pass onto customers, who's relationships throughout the years became more genuine and personalized. I was able to provide excellent customer service to nearly all those who visited the store, giving them the best experience while they shopped. I loved learning about/studying new and old products. I enjoyed building important relationships between myself, coworkers, customers, dealing with people and animals on the daily. The hardest part of the job was focusing on the till, customers looking for help, and people browsing/shopping all at once while managing the store by myself throughout the duration of an 8 hour shift. Sometimes it became overwhelming, but I always managed to balance everything out and keep all customers satisfied. I still have relationships with some customers and employees I met while working here, and always wish the best for the company and people.

I appreciate that Pet Planet is trying to offer products that consumers needn't think about the quality of them. They ensure this with their "Certificate of Trust".
You can learn a lot of useful information about nutrition for dogs and cats.
The business model is designed to support one main benefactor, and possibly support one or two staff. This can make it demanding trying to keep the store well stocked while helping every single customer directly. This business is primarily a service, but KPIs are used to tract performance. This can make things stressful and less collaborative.
Corporate is distant and combative. It seems like most owners don't always have formal business experience. Business is affected by scarcity.
The best perk is a moderate amount of free food for one of your pets. Customers are generally nice; I've never had issues. Some colleagues have complained about rude customers.

Working for PetPlanet was a real opportunity to learn a great deal about animals, what we feed them, and how best to take care of them. It was an amazing opportunity to help so many people and their pets to have a better life together. You really gain a bond to the animals and their guardians.
Management is always there for you no matter what hour, even if its management of another location they are all so willing to help. Coworkers quickly become like family, it is such a small team that you really gain a lot from them.
Hardest part of the job can be when its just flat out very busy with grooming, customers, and shipping but most people have a lot of patience with you.
The best part is of course all the animals you get to know, all the people, and all the fun you can have making both so happy.

There are many benefits to being employed by Pet Planet, specifically the Vernon location. First off, the owners of the store are incredibly friendly, understanding, personable, and filled with knowledge. They give you all the tools you need to be successful as a Pet Ambassador. As employees, we have endless opportunities to learn and grow. The training we go through is extensive, interesting, and ongoing. I am constantly learning new things, even after 7 months of employment. We also have the privilege of enjoying a great discount on products in store. All in all, it's a great place of employment! And of course, all the cute dogs that come in make your day that much brighter!

working at pet planet has been incredibly interesting, with tons of opportunity to grow your knowledge and skills. i really appreciate the extensive training you are given, providing valuable information that i use everyday at work. the management is awesome, they are always answering questions and overall being very involved and accommodating. i really feel that its a very supportive environment where you are encouraged to be the best you can. ive been loving my time working at pet planet so far, and hope to continue to gain more knowledge and skills as i go.

I would love to be able to recommend this place as the staff are quite nice and the work is very rewarding but I can not as the owner makes working there an impossible task. They have impossibly high standards and is very rude to both their customers and staff. They are very unprofessional, harsh and petty, which makes for a very bad work environment. They also expect you to complete hours of unpaid training. The turnover rate is quite high here, and it is obvious to why that may be.

As a team lead I was in charge of running the day to day operations, scheduling, making orders, some accounting, and banking duties, monthly budgets for the store, pricing and stocking shelves. The amount of admin work required does not reflect in the pay, in fact pet planet pays below the median wage in Canada. I loved when the dogs and puppies came in for treats, that was probably the best part. 

After working in the pet industry for over a decade now, this pet store has been the best company to be a part of. Not only is there a lot of training involved before you start the job, the training and knowledge you get from the job continues throughout your time there. The owners are very kind people who are very flexible with hours and emergencies should they happen to come up. It is nice working in such a positive environment, not many people can say they love their job but I say it every day.

Hardest part for me, the customer service. You always need to give 100% because we thrive as a business on our personal and intentive customer service. Which can grate on you some days. But in general, you get the best selection of people out there. Why? Because you get to talk to our animal lovers! And talk about the passion you have for their wellbeing.

I loved working at pet planet for a long time, I built great relationships with my regular customers and their pets. Business can be pretty slow a lot of the time so it did get boring if there was nothing to do but clean. I really enjoyed learning and teaching others about pet nutrition. The thing I had the most issues with is the owners/management, they wanted us to jump through hoops a lot and work way more than agreed upon. The job all depends on if you work for good business owners.

Top Job Titles	Average salary
Pet groomer 3 salaries reported	$56,280 per year
Retail sales associate 1 salary reported	$22.30 per hour
Agent d'hygiène 2 salaries reported	$22.50 per hour
Sales manager 1 salary reported	$42,500 per year
Sales associate 1 salary reported	$16.00 per hour

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