support worker

program assistant

cook

licensed practical nurse

case manager

Phoenix Society

The day is full with lots of interaction and the opportunity to help people around ever corner. Working here has fulfilled my life beyond anything i could imagine. In my time here i have developed professionally at a rapid pace. They have promoted me for my efforts and with that a compensation that has drastically improved my way of life. The training they offered has secured me as a professional and has given me the tools to be able to help our demographic. The best part of the job is being a small part of people changing their entire life for the better. Watching them reach their goals and live a beautiful existence.

Phoenix Society looks great on paper however, as staff quickly learn, how they portray themselves on social media is a far cry from how things actually are.

Phoenix Society is one of the most negligent, mismanaged and under qualified organizations that I have ever had the displeasure of working for. There is a reason why this organization is constantly hiring. The managers at the main campus are extremely toxic and self serving and create a hostile work environment. It is such a shame because the clients here deserve so much better.

Do yourself a favor: apply elsewhere.

Working with the clients at Phoenix is great. It is a highly rewarding place to work because of the clients. 
At time of this review (Dec 2022), the Management/ "leadership" overseeing Mental Health and clinical care at Phoenix are grossly unqualified, and disconnected from client welfare. As such, working with clients becomes nearly impossible due to erratic decision making and belittling from mgmt. Best to avoid working at Phoenix in its current state.

Phoenix Society looks great on paper however, as staff quickly learn, how they portray themselves on social media is a far cry from how things actually are.

Phoenix Society is one of the most negligent, mismanaged and under qualified organizations that I have ever had the displeasure of working for. There is a reason why this organization is constantly hiring. The managers at the main campus are extremely toxic and self serving and create a hostile work environment. It is such a shame because the clients here deserve so much better.

Do yourself a favour: apply elsewhere.

I have worked at Phoenix for 5 years and i do not see myself leaving anytime soon. Since being here i have been offered several opportunities for growth. i began as a Program Assistant working evenings, after several months moved into admissions coordinator working 8-4pm. I currently have been promoted again and am thrilled with the experience and friendships I have developed working here. Staff receive educational funds, regular free staff training, and benefits! Phoenix isnt just a place of employment it is a community.

Favoritism, lack of compassion, and interest in people is the main problem with management at their main campus in Surrey. "Do Not Disturb" "In a Meeting" is the common language with managers and supervisors. I don't think senior leadership or Human Resource people really know what's going on because they are out of touch. The people they service and the clients suffer the most. 

I feel grateful to work in a place that has a strong sense of community and culture.  It is a positive work environment where you are able to learn from everyone you interact with on a day to day basis, both coworkers and clients.  Working in a growing organization, like Phoenix Society, promotes a fast paced work environment and one that you as an employee are able to grow in, both personally and professionally. 

 The PARC program is serving a variety of needs for individuals that are street intrenched, which is fast paced and intense when an overdose occurs, this is where a good knowledge of team work is necessary for best practice outcomes. My favourite part of my job is knowing that I am doing Gods work in my community.

 Burnout is highly likely in this environment due to lack of support and ability to connect with management. Poor benefit from working in this job. Little to no mental health support and same with HR. Also Unanticipated meetings that are unscheduled and unwarranted. 

The clients you meet there are fantastic. Getting to know their story and see them grow is the best part.. the actual job itself can be boring. There is not much to do besides the medication administration. Co-workers are friendly and kind. You don't see much of upper management though. Overall it's a good place to get your foot in the door for addiction and recovery work.

Top Job Titles	Average salary
Support worker 33 salaries reported	$28.79 per hour
Program assistant 50 salaries reported	$29.21 per hour
Cook 16 salaries reported	$26.88 per hour
Licensed practical nurse 6 salaries reported	$37.10 per hour
Case manager 8 salaries reported	$32.91 per hour

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