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Phoenix Technology Services

I worked in Engineering for 9 years as an Engineering Tech.
Engineering had some great Managers who were very encouraging and a joy to work for but that's where the pro's end.
About 7-9 years ago Phoenix was a great place to work.  Since then this company has fallen so hard it is sad.  

When the going got tough with oil crashing twice, the suits showed their true colors.  Upper management couldn't give the slightest care for their employees as long as they got to keep their exorbitant compensation. They will lay off and cut salaries to the entire company while they get raises, I mean this is an oil company so what do you expect?

Phoenix loves to hire cheap cheap cheap, don't interview here if you expect to even come close to your career industry standard.  This has caused the company to have an insane amount of turnover, the only employees that stay are the ones who are overpaid; coordinators and upper management.

You want a place to work that has room for advancement? Well you better get some lube and kneepads because you will have to ... well...
Hard work isn't noticed at Phoenix, only the biggest suck-ups to their bosses are.  If you aren't best friends with your Boss or Upper Management, well don't expect any raises or advancement anytime soon. 

A weird paradox to this is Upper Management expects you to work an unfair amount of non-paid overtime.  They have created a fear-for-your-job work environment.  If you are working your regular hours, you should probably be scared for your job because you aren't working hard enough.  I didn't realize what a good work environment was until I started my new job, it's literally a night and day difference.

Do you want to work somewhere that has great benefits? Well these haven't existed in Phoenix for 10 years.. the only bright spot they have (used to have) is the dental package.. that's it..

That being said, Engineering is the one bright spot to Phoenix.  The current Manager is incredible to work for, even though upper management has the worst micro managing knucklehead who thinks he knows what he is doing (who really doesn't) and scapegoats everyone else besides himself.

I was hired as a staff hand too run there Velocity tool.
My hope was to mwd for a bit then switch too directional drilling but to be honest the money for someone at the bottom of the ladder is on the mwd side, stricly for the days you will be putting in.
Alot of great people, and smart minds work at PHX, also a few dummies.
There's a plethora of material covering every aspect of the job on there 3 support websites. Access to a company directory so theres always support if your in a sticky situation when running the tool.
Cant speak very much to upper managment as I only met 1 of them while training, but middle managment is helpful and there's always an oncall coordinator you can call 24/7 with mwd issues.
The pay is the lowest for a directional company, which feels sometimes like its not worth it, especially when your up for 20hrs troubleshooting with no extra compensation, but because of the low pay PHX has maintained low daily costs and has a huge market share of the rig count in western canada.
My only tip - cover your butt when making a decision that can affect the Well through emails and texts, save proof, Coordinators will try to stick up for you but at the end of the day you're the employee on site and if someone has to get fired it WILL be you.
Prepare to put in some serious days, but make good money compared to a job in the city.

If I could turn back the time and reject the offer, I would have done it. Really terrible place to work. Even after years after quitting, the toxicity of that environment is still haunting me. 

The work itself, like job duties were good at this company, like they were challenging, thought-provoking and interesting. I learnt a lot in my profession while working for this company. But that sums it up, unfortunately. 

The department that I used to work in had quite a turnover of people.  Overall, the CFO is a very cold person with no empathy for others, he hired a Controller in place and a lot of people quit this job because of this person, even those who didn't report directly. The CEO - the same,  you are just a number, that's it. There have been rumors that when he walks to his office, he gets nervous when he sees additional heads sticking out of cubicles. The middle managers who think of their employees or subordinates and can step in their shoes, got laid off from there rather quickly, since they don't fit the culture there. 

My advice: please stay away! If you have no other job offer and in need of money, go ahead and accept, but don't stop looking for a new job. It's totally fine to work there for a couple of months only and then just move on. Moreover, if you worked there for 2-3 months only, you can tailor your resume, so this job experience never shows up on your resume. 

I've worked at Phoenix for over 10 years and during that time I've seen management become disconnected from employees and day to day operations and fill their pockets at the expense of the employees. They're a very "top heavy " company, go ahead and review management earnings, they're a public company so those numbers are readily available. While employees take a significant pay reduction, management continue to give themselves unwarranted bonuses. If you're not management you will be underappreciated and poorly compensated compared to their competitors. Extra efforts go unnoticed and their expections are high. When the question of asking to be paid for overtime was brought to management, their response was, "Consider yourselves lucky to have a job in this environment ". In other words, those extra 2-4 hours worked per day will not be paid, even though it's their fault that they're understaffed and too cheap to hire more people yet get upset when things are not turned around in their expected time frame. Instead of supporting employees they use them as scapegoats and dismiss/fire at will, regardless of years of experience. Terribly managed company with no morals, culture or integrity. 

Typically we drive out to a jobsite and stay on site until the well has reached production point. Could range from 2 days to 2 months all depends on the job iteself. WE are accomodated on site or we get paid extra for buying own food supplys, sleep shacks provided by Customers.
I had learned the fundamentals about MWD tools including  Positive pulse, and EMT; how they operate and communicate with surface gear. More importantly was understanding the effects and outcomes of troubleshooting on site.
Co workers are good for the most part, unless there is personal discrepency between two people.
Hardest part of this job was no doubt the troubleshooting process, sometimes travelling to and from sites is risky depending on driving conditions.
My most enjoyable part for sure was the travelling aspect as well as exploring remote ares throughout Alberta and saskatchewan.

It’s feast or famine with these guys. If they are hiring it’s because they need more minions to rip off. Sure they will train you. But then they will undercut what you should be making and pay you the minimal for the job, all while filling their own pockets handsomely. 
It will be work, work, work and when you need time off to be with your family, you will get punished. Then they will sit you at home because they expect you to make them number 1. 
As for the job, good luck if you can get any of the 3 co-ordinars on the phone for help or an emergency after hours. And if something happens, first thing they do is point a finger at you to save their own butts. 
So do yourself a favor, save yourself for a company that’s worthwhile, one that will respect you and your personal life.

A great place to work  , and yes they do have a ping pong table, we used to play on during our lunch hour. The work you do is usually with coworkers who have the same goals as you do.The people you work with were good people and easy to get along with. 
Supervisors and middle management however are new to this industry and don't have a clue as to what they are doing or trying to achieve . Sadly they have let the wrong people go and brought in their friends from other companies. Overall though Phoenix technologies is a wonderful company and a great place to work, upper management are great people and great leaders and although i am no longer there i would go back to Phoenix if i could.

Your rushed to work, driving 8 - 12 hrs then arrive on site, unload the kit, and set up ASAP because their picking up tools very shortly. The first day expect to be up 18 to 20 hrs. The Coordinators are a joke, they will screw you over every chance they get, you're just a number to them, culture there is brutal. They will try and screw field hands on money, e.g. km's, raises, I haven't seen one in the 2 years being there The office isn't any better, the management are useless there. The hardest part of the job is the first day, they don't pay to send you a day earlier to set up. THE MOST ENJOYABLE PART OF THE JOB IS GOING HOME!!!!

The people were a mixed bag you had really great people to work with (mostly), and some horrible ones. The pay was/is the lowest in the industry and no job security in exchange. Extremely top heavy. EXTREMELY. Everything was the employees fault Everything. They put all of the onus on you as the mwd operator but the office and bosses sucked all the money up. stay as a consultant. 

They did make good efforts to work around your family. Not leaving you in the field to long. Good for some bad for others.

Terrible management, do not stand up for you or try to make your work environment more pleasant.   Staff and managers spend more time gossiping and complaining than working.  They don't know how to train you properly then get angry when you ask questions.  Totally unprofessional management, no idea how to treat staff fairly.  

Top Job Titles	Average salary
Laborer 1 salary reported	$21.00 per hour
Shop technician 2 salaries reported	$20.75 per hour
Warehouse worker 8 salaries reported	$26.00 per hour
Data technician 2 salaries reported	$23.25 per hour
Electronics technician 2 salaries reported	$26.28 per hour

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