cable technician

RYCOM Corporation

They do not care about employees. edmonton branch is a satelite branch run out of calgary....and  hard to get materials when needed . Office manager left edmonton.and filled position with a tech. Wont bid on jobs only take on 3rd party jobs. Have to expence everything parking some matetials etc then play waiting game to get it back....basically have 1 big client and its still a 3rd party job....most of time do service calls . Never get hours unless big job on the go...get swore at on phone regularly by calgary office .
Ya you get a company van ...but they are all autowrecker specials...they wont approve repairs unless deamed major unsafe... rycom as a company is good . Just being a satelite branch run out of calgary is there biggest flaw... they need to replace calgary boss and his potty mouth little lady that likes to swear more than a sailer...

I spent over a year with Rycom in Edmonton. While the company as a whole seems to be well rounded.....the western Canada part of the company seems to be neglected.
In Edmonton we had a decent manager who went looking for jobs to quote. But they never got approved or even looked at. He left the city for a job where he was encouraged to use his skills. 
The tech's have to pay for parking, and in some circumstances material or tools for a job. This would be fine if we were re-embursed in a timely fashion. But it would routinely take 8-10 weeks to get paid back. Kind of sad that a person has to pay to go to work.
Last is the lack of hours. Rycom seems to rely on pre-arranged contracts through major companys, and if there is a lag in that work the tech's sit at home. Can't pay the bills with 11 hrs a week.
It seems that a lack of accountability in upper management will be the downfall of the western Canadian side of Rycom.

Great co-workers and awesome Christmas parties. Rycom has shown me that at the end of the day, its all about business. Hardest part of the job was convincing HQ that more than 2 headend managers are needed to manage 3 major cities. 8.5hr min day is needed, you may need to work late depending on how the calls went that day & on weekends without compensation. My Boss was one of the best I have ever worked with - don't get me wrong, but you will bring work home with you. To work for the company for 3 years and have the Owner look at me with confusion as to whom I was - really opened my eyes considering I was the only female working for Western Canada at that time.

This is a good place for new graduates to gain their first working experience. The company operates on a "learn as you go" style, so if you are a determined person with a clear professional goal, staying for a year or two can be beneficial. However, the company culture is more free-form, and there aren't many opportunities to gain specialized skills. The management team lacks effective and productive leadership skills, and they seem to prioritize their own interests over those of the employees. Salary increases may be hard to come by without negotiation. The turn over rate is consider high for a company at this size. It's worth noting that the company has a high turnover rate for its size. 

Limited Career Growth
Outdated Tech and Applications
Repetitive 
Low Pay

Great culture with a great team and a great owner that cares. Everyone here is friendly and makes you feel welcomed. I enjoyed my brief time here. I left as I needed to gain experience within the field of project management. 

They do alot of service work for GOC and when they get jobs from out east at main office. They are more interested in service provider then structured cabling.
They are based out of Calgary and the person in charge is a jeckle and hided person. Never felt i could talk to him has he was explosive.

Well managed company. Emphasis on efficiency and customer satisfaction. Benefits are very good and perks such as nutrition, yoga, fitness, health are supported directly by the company. Issues are addressed quickly.

RYCOM is a place where I could use my skills and background experiences to develop a solid marketing strategy. They value the Team the most and make sure everyone has a voice. Such a friendly environment with brilliant professionals who have been working in this company for many years.

Great company to work and learn.
Friendly environment and culture . As other companies they have same pros and cons.
But over here respect and value comes first.

Management could be worked on, need to make people feel a bit more valued and appreciated. As well as not tell empty promises and promote the correct people rather than someone who is not good for the job or environment. 

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