Rockaberry

The work is physically demanding and precise, but rewarding when you get the hang of it. Hard to learn at first, but the location manager is very friendly and helpful.

"Finish work for the day and you're free to go" style of scheduling, which can be a bonus with work/life management at times, but can also result in some very long days, or very short shifts. Getting consistent full time hours can be tricky.

A typical day started at around 5:30-6am and ended between 1:30-3:30pm. This could extend to something like midnight-4 or 5pm during any holiday rush, as well as tiny shifts like 7am-10am at low production times.

Common for 13+ hour shifts on holidays with no raise in pay, but maybe a pizza bought during your shift, or a small holiday gift.

Prejudiced/impolite remarks made off-hand by owners, when the majority of employees in this location are people of colour.

Hairnets, nitrile gloves, and aprons supplied by owners. Unfortunately the aprons are insufficiently cleaned using an on-site home washing machine.

Machinery and other equipment is not kept up to standard, some things being handmade and/or repaired by the owners. 

Minimum wage and minimum hours offered for physically demanding, repetitive motion production positions. No sick days or insurance offered.

Nepotism promoted under the guise of "family business" to promote family members to unearned, unqualified management positions.

Free coffee on shift, free bottled water, and free cakes available for personalization/customization. Sporadic free lunches sometimes provided.

A typical day for me depends if I am working the day or night shift. During the day I am taking order and serving customers. I have to be very organized to make this happen without any mistakes. At the same time I have to be managing my team.

At night is more hectic, always making sure our service is giving in a timely manner. Co-workers are hard working and enthusiastic. The hardest part are the late hours, (12am-1am closing times). The most enjoyable part of the job is the fact that my team is very close and often we do feel like a family.

The day consists of serving pie and serving peoples tables the place does not pull in very large bill sbut more smaller bills but more people so you really have to gun for that tip while youre out there!! but a very fun place to work the GM is amazing and the girls that work there are made of gold

would reccomend the experience to anyone

Rockaberry can be a good place to gain initial experience in the restaurant industry, especially if you’re new to serving. However, during busy shifts, servers are often expected to juggle multiple roles, and tips aren’t always consistent. The staff is mostly young and management support is limited, making it more of a short-term learning opportunity than a long-term job. 

Counter work is strenuous and doesn't pay very well but in order to be a waiter it's mandatory that you do the work.
Once you're a waiter, the work yields better reward but the stress is drastically higher.

The owners are correct with the staff, no less no more.

Team-mates refusing to do their part of the job. 
Management not managing employee's. 
The people I would work with would leave their responsibilities for other workers and not clean up after themselves. When jobs would not get done, the responsibility would be put on the whole team rather than the one who did not do their job.

managers made offensive jokes, were overly critical about women employees physical appearance. employees were not skilled or expereinced because they were hired based on their looks. women cooks were scrutinized while male chefs praised for doing not even the minimum.

cook- prep -soups of the day- menu building -In charge of stock control for the freezers, pantries and store rooms-Constantly checking the quality of the food being served to customers

you have to stay on top of things and make sure everyone is served on time. You need to constantly serve, clean or refill. The people you work with are nice and supportive.

loved the job ! the staff is very young and fun to work with, the hours were pretty flexible and it’s easy do switch shifts around which is good if you’re a student 

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