protective services officer

manager

coordinator

senior it technician

operator

Royal Canadian Mint

First of all, there's nothing "royal" about this place. The Mint has been bleeding money for years with their numismatic business due to top level and middle management incompetence. There is no strategy in this organization. The only strategy is to lay-off and place blame on the hardworking employees as to why strategies aren't working. 

Management:
The most inept, incompetent, low IQ management a company could have. Majority are clueless, with no outside the box thinking. They hire consultants to do their job and when it fails, they lay off and do it all over again. Majority of the management is linked with nepotism. You have husband and wife management combos that shield them from layoffs and are well protected. It's a disgusting place to see this go down when they are the ones who should be walked out. 
You also have manager's in place with no relevant skill whatsoever - but are in place because they are well liked by the brass or a "yes-man" - willing to play the political game and tow the company line at the cost of their employees. It's sickening. 
You also have middle manager's sucking up constantly to move up or protect themselves - you found this a lot throughout the organization only to move up in their rank and step on others. 
Experience and Qualifications don't matter with this company. Only friendships and knowing the right people. 
The only thing that drives management is the bonus - collecting fat cheques for doing little.

Employees:
There are some nice people who work here but it's getting to the point where the good people are getting fired and the lazy, uneducated people stay because they are cheaper to keep and friends with managers or were hired by friends. This alone will sink the company as the lazy attitude builds up. 
Majority of employees clock watch and work their hours and leave. No effort given. They are there to collect their salary and pensions.


You can literally be rewarded as a hard working employee and win the "president's award" and then be walked out the door the very next day. This happens. And happens far too often. The intelligent, hard working, experienced people get let go. If you want to stay at this company long term and want to avoid layoffs, find a buddy in management and kiss up. Nepotism wins, not skill or competency.

RCM seems like it would be a great place for career-oriented individuals, however, the immediate culture between management and staff is pretty corrosive.

Millions of dollars are wasted yearly.  Projects brought to 90% completion and aborted.  Reason:  new managers didn't care to understand or assess existing work.  Managers that have no useful expertise or experience in the specific area that they are impacting.  It's truly sad that high turnover means constant course-corrections and very little achievement or value to the business.

The RCM is also plagued with incessant reorgs.  This is a great excuse to explain why targets aren't being met or that projects are taking longer to deliver.  It hides the incompetence of upper management as they seem incapable of setting on an org structure that works.

On a different note, the employees are great.  Dynamic and always willing to follow their leaders, no matter how fickle they may be, to get the job done.

RCM pays well.  On that, no one can reproach them.  There is also a bonus structure in place.

However, managers get their bonus if 65% of quota is met, whereas union employees only get their bonus if 85% of quota is met.  This should be the other way around.  Employees do what you tell them to do.  They do it well and are always willing to follow direction from leadership. 

If leadership fails by making bad bets, implement poor strategies, or sets sub-optimal direction, then they should bear the brunt of poor performance against quota.  Employees do what they are told to do.  
Not the hard working employees' fault if products aren't flying off the shelves because leadership has no clue what the market wants and are spitting in the wind for bearings.  


You can also get some decent training as they are committed to professional development.

Recommendations include making leadership accountable for delivering value (or lack thereof) for their investments.  Project cancellations and lost opportunities should be addressed.

Anyone who works in production works on 1 week shift rotations, so it's really not possible to have a life outside of work.
The salary (when I worked there) was significantly higher than you'd find for similar positions anywhere else and the benefits were great. There is room for advancement, but it isn't always easy to make it happen. 
Management isn't great (as a general rule) but they spend so much time having to tip toe around everything to protect their jobs, it isn't surprising. Management in the department I worked in changed more often than most people change underwear, which caused a lot of issues in the department due to the constant "regime" changes. 
Not many people are happy there and most who stay only do it for the pay/benefits. Employee morale is possibly the lowest I've seen anywhere.

The Mint is a great institution with interesting products and operations.  Working downtown in the market is wonderful, and the compensation and benefits are excellent.  There are some excellent people working at the Mint! 

Where things fall down is with management. There is a disconnect between the senior level and more junior staff, and the atmosphere is intensely political at times.  Projects are poorly managed and run and the atmosphere makes for a frustrating and difficult time if you want to move things forward. Huge amounts of money are wasted.

Overall, good if you have been there a long time and "get" the culture, or if you are close to retirement, but it will be frustrating for career minded people who want to work.

Days to evenings shift work can get annoying. It's ok, as they pay well. Very competitive and "everyone for themselves "type of attitude with coworkers. Everybody wants that elusive "permanent" job as you can be a temp worker forever. Lots of standing as you do your work and everyone is running around trying to be the boss's best worker. High security requires you to go through airport style security every time you leave the work area. Annoying as you cannot wear a watch, rings or anything metal. Some people who you think have been there for 15 or 20 years (by looking at them and by their attitudes) have actually been there for 3 or so years. Does the work environment take that much of a toll on you?

Worked there for two years as a temporary worker with promises of full time positions.

Had one opoortunity to apply for a full time position. 

They lay off temporary workers to bring in new staff.

No, I mean absolutely no care in the world for temporary workers.

They found out i took another job, because i need to survive, they let me go.

The letter states:
Temporary employees are expected to be reasonably available for work to deal with unexpected and temporary increases in operational requirements.

1st, why do you lay us off, but hire replacements while we are laid off... 

2nd, I have a home, i have bills, so i have to find work elsewhere. You cant expect people to live below the poverty line for your operational convenience,

This was once a good place to work, with liberal mgmt. and easygoing coworkers but has degenerated to a politically toxic workplace, where mgmt exerts too much control over the union. Employees have to resort to being spies for mgmt and inform on each other, if they have any hope of moving up the ladder.

If you're not prepared to play the politics 'game', then this is a place that is bet avoided at all costs. It bears no resemblance to what it was in the distant past, before the burgeoning HR and Engineering depts took over. It used to be a relatively enjoyable workplace. Now, everyone looks over their shoulder and that's a shame.

It,s a good place to work,people are friendly and had a good teamwork.Management provides all the necessary tools to all the employees to be more productive.Complete benefits for the permanent employees.They provide work uniform and work shoes for free.They provide free training to the employees who is willing to learn and apply to other department.The hardest part of the job they always change the work instructions that made us confused especially for the temporarily workers that works on and off.Royal Canadian Mint had an annual meeting with free big breakfast to all the employers.

Management is very focused on maintaining and improving workplace safety for all employees. Benefits and pension make compensation packages competitive, though wages have been stagnant for a decade. Attention to employee satisfaction is very low. Workplace culture is incredibly varied by department, with a mix of both toxic and pleasant working environments and employees. Change is slow but trending in the correct direction.

It was not at all what I anticipated  I was expecting them to be more supportive and forward-thinking, philanthropic, concerned about sustainability, interested in the employees professional advancement and assessing people considering their strengths/weaknesses, studying their personality traits to ensure that they are in an environment where they will feel stimulated to strive. It comes down to nepotism. Especially in the HR dept  They’re more concerned with gossip, penny-pinching and social status than doing what is ethical

Top Job Titles	Average salary
Protective services officer 3 salaries reported	$56,667 per year
Manager 3 salaries reported	$114,333 per year
Coordinator 3 salaries reported	$68,667 per year
Senior it technician 1 salary reported	$71,484 per year
Operator 1 salary reported	$28.24 per hour

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