housekeeper

line cook

member services representative

dining room server

zamboni driver

Royal Glenora Club

Working at RGC was a great experience, it was a members only club which had numerous activities an amazing chef for our cafe' and numerous of amazing events that members and their families could participate in, My main focus was customer service and booking reservations for the tennis courts and private events and just making sure our clients visit was perfect. I learned about different sports and  the types of tournaments that we offered. We had people come from all over Canada to participate in these events which was great. The staff and management was amazing very friendly and easy to talk to. Also if there was ever an issue or problem they were always there ready to help. There wasn't many difficulties for me there just because we all had our departments we worked in and as a team we kept things running smoothly.My favorite part of working there was being able to interact with all the members kids and help them with their lessons and activities.

-No employees are happy, they dont feel appreciated and are over worked.
-Managment doesnt train properly and calls employees out in the company group chat instead of talking face to face and will whispers behind your back. 
-Low pay, sell your soul type of place. Have other commitments? Too bad if they need you youre working for 12+ hours a day with one day off because the company forces at least one day off a week. 
-Dont you dare express concerns about managment, they do what they want and arent held accountable for treating employees like a number instead of human. They will talk over you and not listen to a word you say anyways.
-HIGH turn over, no one wants to stick around because if youre not 100% a yes man they will treat you badly and plot to get rid of you. Not to mention the amount of work one person is expected to get done is insane, should be a 2 or 3 person job. 
-Managment makes rules like no talking because theyre power tripping. 
-Only reason to work here is if youre into being burnt out and treated badly. 

When I first received my position at The Royal Glenora, I was excited because, from the outside looking in, it seemed like a wonderful place to work. However, as time went on, I quickly noticed the severe shortcomings in management. I was made to feel as though I wasn't doing enough, despite frequently taking on the responsibilities of my coworkers. Over time, the environment became increasingly toxic, and I found myself constantly struggling to maintain any sense of peace.

The work-life balance was almost nonexistent, and the pay was dismal. Despite the club's "prestigious" reputation, only the senior managers seemed to reap any rewards. For everyone else, it was a matter of being drained for all you had to give, only to be replaced without a second thought once you reached your limit.

Was very excited to work at the royal glenora . Management made it seem like the best serving job in Edmonton. Promised high tips and lots of hours however this is not the case. I went broke working here. Management favours certain people and always gives them the best sections and everyone els suffers. If you book a day off they will punish you with bad sections or 2 tables in a sections.. members tip well but tips are paid out on pay checks and most of it all goes towards taxes. No support from management . You serve, bartend, buss and if your in the weeds there is no one to help and management will punish you for not running food in time even though your busy bartending for all your tables. 

My typical day at work consisted of lifeguarding the pool, doing off-deck maintenance, and occasionally teaching swimming lessons. The workplace culture consists of being antagonized by members of the club, and working with consistently inconsistent coworkers and managers. The club's management changes every six or so months, which means that members often do not know who to go to with their issues and concerns. Even then, the CEO of the club rarely backs lifeguards up when they are enforcing the rules--rules which exist solely to protect the members and their children.

I met and interacted with many of the Clubs members and visitors, different representatives of the media, and political parties. The Club has a strong sports culture, of course, and supports it with daycare facilities, massage therapists, banquet rooms and caterers as well as a bar cafeteria and Sports pros for almost every activity available at the Club. I met so many wonderful people while working there.

- Management does NOT care about you and wont listen to you
- No support: you host, serve, buss, bartend but only get paid for serving. (you get tipped out of drinks you make yourself)
- You book off days then managers will schedule you poorly/give you the worst sections
- The workers are heavily underpaid and overworked
- The best part about the job was the servers were kind to each other and helped each other out
- Many workers have walked out because of how ignorant management is
- They will tell you it's the best job out there, but don't be fooled

Do not work here. I received constant harassment from my supervisor and was unable to get HR to resolve any of it. On top of it, the members who come here are stingy and do not tip well. 
I was paid just above minimum wage here, and started a job with the same position offering a much higher rate immediately after quitting. As for benefits, they hire you on at part time and schedule you 40 hours to avoid providing them. 

Kitchen management cannot be trusted. I have never received such bad treatment from management before. Managers constantly gossip about other staff, and will deliberately target employees that they do not like. You can be fired for no reason at any time. Everyone is on edge all the time and the fighting is constant. The only positive of this job is that HR is incredibly supportive

ZERO communication, direction, accountability, and preparation! Between managers but within their own departments. 

The MASSIVE lack of care, consideration, and  quality work to do the job right. As long as it looks good from a distance. Cheap quick fix and spray paint was more than enough. 

Top Job Titles	Average salary
Housekeeper 5 salaries reported	$16.40 per hour
Line cook 13 salaries reported	$19.79 per hour
Member services representative 7 salaries reported	$16.50 per hour
Dining room server 4 salaries reported	$15.00 per hour
Zamboni driver 1 salary reported	$19.50 per hour

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