sales representative

territory representative

purchaser

material handler

construction project manager

Russell Hendrix Foodservice Equipment

I would rate this a 'zero' or lower if Indeed would let me. 

Absolutely zero initial and on-going training. Zero communication between departments. Sales team lacked any reasonable project organizational skills. Most couldn't figure out how to send a proper email never mind navigate the extremely easy-to-use but completely useless computer system.

As mentioned, awful computer system with, again, zero training and on-going training. The system is slow and you spend more time watching the hour-glass icon then you do actually working so efficiency is totally impeded. Tech support is some of the worst I've seen, might as well have been non-existent.

Most projects were rushed due to lack of organization and professionalism which caused delays, problems and unhappy clients.

Gross misuse of resources by management.

Departments hemorrhaging money due to lack of training and organization. 

No raises, bonuses, promotions or even a pat-on-the-back or a 'good job' led to a complete downturn in workplace culture, staff morale and teamwork.

The department I worked in had some of the laziest, complacent, entitled people I have ever met and worked with. It's amazing that anything got done at all here. 

Not recommended.

I would like to rate zero but can not be done here
no budget for resources; you are on your own.or like to learn as you go yourself, No raises, no bonuses, 
they say about  raise but it never happens
no competitive pay no promotions.
job is all labor job and tough but your job is not valued by management. 
only other technicians are friendly and that is because we were in same shoe
Management Neglects their employees  total disrespect toward employees
company offer a Company Group benefits package but you have to pay %100 !!! for it and you can get same coverage from somewhere else for half the price and if you say no than they mandate you to take it or you should leave

relationships are easy to make and this company has a real small company vibe but the business is huge and they are a national company. Since the amalgamation, they have struggled to integrate two companies together but I like the challenge everyday and my boss and the CEO are extremely accessible. I have a great relationship with my boss and this is the best time I have ever had in my professional life. I have met some really great people here at RH, some of which I know I will be friends with for the rest of my life. Trust me when I say this, the grass is always greener and every job has it's ups and downs but for RH it's all about worklife balance and workplace culture.

If you want a fun place to work for, Russell Hendrix is the way to go. I always felt secure working there. The staff was so kind and motivated. It felt like one big family that cares about customer service and the well-being of its employees. Many good new challenges every day with fun customers. Never felt out of place or forgotten, the upper management made sure that i felt part of the team. They may be all across Canada but their love and respect for the french language is a detail to not neglect. It' a brand that knows where it is going and reflect excellence.

Typical work day: 8am to 5pm
What I've learned: Lacking training but have learn a lot about kitchen equipment and restaurants 
Management: Neglects their employees and is very sales orientated
Workplace culture: A lot of workers are very down and unmotivated it doesn't have the same teamwork feel anymore
Hardest part of job: Hardest part about working here is knowing how good of a company it used to be compared to now
Most enjoyable part: I like most of the people I work with

I was told in the interview that I will be trained to be a welder , but was constantly insulted and threatened to be fired. Make a mistake and boom , go sweep the floor and shovel snow for the rest of the day. Zero appreciation was shown when I showed improvement in my welding skills . Why not keep the same attitude of not caring at all when somebody makes a mistake? I chose to be unemployed rather than working at this place. .. hope that makes clear. 

Ongoing turnover of rank and file staff, revolving door turnover at admin level; corporate merger/acquisition plans are a mystery with poor communication from immediate management; no formal performance metrics; poor/no budget for resources; one forward two step back way of doing things. Can be ok if you're a problem solver or like to learn as you go yourself, however lack of resources will keep you from progressing and demotivate you.

Was a great Company to work for when it was a Canadian owned family business called Russell Food Equipment. As soon as Americans bought it, everything went downhill. It be ame your typical American, power hungry, money hungry, we are superior company. Management is at the top of the pay scale and everybody else are minions. Management are puppets and have no say of their own. They do what the are told to keep their fat paycheck and fringe benefits. Work for a company for 30 years and get nothing upon retirement.

It’s so rewarding working for a company that listens and where you as an individual make a difference. It can be a real challenge when two companies merge and there certainly have been growing pains. Our branch has certainly been treated fairly and has been realized that we are unique being on the Island. We have a seasoned sales crew and are proud of our showroom. We are always pleased to do what it takes to make our customers happy.

My boss was amazing, the company sucked

Kept asking for more our of your position but could never afford to give raises to anyone in the company. Would wait till January to tell everyone that the raises wouldn't be happening. 
 Missed payments with vendors all the time, couldn't get what you needed ordered because the payments were behind. Dealing with angry customers because the company isn't keeping up with bills, then dealing with angry management because the customers are unhappy. 

Top Job Titles	Average salary
Sales representative 2 salaries reported	$57,000 per year
Territory representative 1 salary reported	$50,000 per year
Purchaser 22 salaries reported	$44,000 per year
Material handler 6 salaries reported	$17.63 per hour
Construction project manager 4 salaries reported	$75,000 per year

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