THE TEN SPOT Queen West

When working for a franchise location, approach with caution. 
They claim to offer competitive salaries but unless you consider minimum wage to be "competitive", that statement is false. They also claim to reward outstanding guest care... also false. You can crush every sales goal, and guest care feedback survey, and the most you can expect is a pat on the head and a "good job"...although they have no problem laying on the pressure to meet certain targets. Overall negative work environment. Last minute shift cancelations, questionable contracts, and intimidation in response to concern or criticism is to be expected. 

In the spirit of generosity, some of the good include awesome colleagues, and they often look for models to train on so it's easy to get a free service done here and there. You also have a 50/50 shot at being assigned to a good manager. 

To be honest, I'd recommend working any other minimum wage job. You'd make the same low pay, but save yourself the headache.

Management is terrible, franchise partners are even worse. The entire company tries to lead on this fun and exciting place to work, when in fact it is all about making money. They will work you to the bone and expect 100%, and only give back 50% I would never recommend this place to anyone. You have to follow certain protocols and you are absolutely not allowed to go against them leaving very little room to be creative, which is how estheticians should be. I believe they were likely a great place to work at some point, but with their mission to be "the best beauty bar in the world" they developed large egos and lost the point of why they were doing this.  Move along here, there are plenty of other spa's to work at that will give you more freedom to be unique. You are just apart of their big assembly line.

Typical day at work includes performing quick spa services including manicure and pedicure mostly and brazilians. They expect 100% with minimal time in doing so. There is no room for growth in this company no matter how hard you work or try. The black out periods are ALL Summer and ALL December. I would not suggest working here long term I would suggest getting the training and leaving ASAP.

If you are extremely passionate about esthetics, then The Ten Spot is a great place to hone your skills and acquire new ones. It is very busy, often hectic and exhausting, shifts are 8 hours and usually 40 hours a week. The gratuities are good, but the base wage is lower than most other spas.
Overall I would recommend the Ten Spot for part time employment because it does get very stressful and tiring.

Its a great place to work if you're young and don't have a family ie any kids. It has taught me how to manage my time efficiently and it has taught me valuable customer service skills. The girls working there are like a second family. The hardest part of the job is working weekends and the most enjoyable part is great discounts on beauty products

I worked at the Yonge and Eglinton location on a seasonal contract. the same few people received awards and special recognition. you could say the manager maintained a clique of people who whom she shamelessly played favourites. tips were not the best; immaculate procedures were expected in an un realistic amount of time. the girls were catty. in short, not worth it at all.

Great place to work! Management was always super helpful and responsive. Co-workers are amazing and there’s a good sense of community present. Busy seasons (summer and Christmas) do get a bit overwhelming

Easy going fun workplace

Learned how to become better at waxing.
Management is good.
Co Workers need to stop talking so badly about each other
and need to help each other and uplift one another.

My responsibilities as a receptionist :
-booked appointments, responded to phone inquiries, closing/opening shift procedures, cashed out clients, sales of beauty products, overall client care.

Great work environment for people who want a fast paced customer service focused. 
Management is amazing and really considerate of everyone in the workplace.

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