motor coach

bus driver

dispatcher

shop assistant

safety specialist

TRAXX Coachlines

What is the best part of working at the company?

Working at TRAXX Coachlines is truly an exceptional experience that goes beyond the typical workplace. The company's commitment to excellence, coupled with a positive and collaborative atmosphere, makes it stand out as an employer of choice.

One of the standout features of TRAXX Coachlines is the unwavering dedication to employee satisfaction and growth. The leadership team values each team member and fosters a sense of belonging, making everyone feel like an integral part of the TRAXX family. This supportive environment creates a workplace where individuals are not just employees, but valued contributors to the company's success.

The commitment to professional development at TRAXX Coachlines is truly commendable. The company actively invests in its employees, providing ample opportunities for skill enhancement and career advancement. Whether through ongoing training programs, mentorship initiatives, or educational resources, TRAXX Coachlines ensures that its team members are equipped with the tools they need to thrive in their roles and beyond.

The positive and collaborative culture at TRAXX Coachlines is infectious. Teamwork is not just encouraged; it's celebrated. The open lines of communication and approachable management make it easy for employees to share ideas, provide feedback, and contribute to the continuous improvement of the company. This collaborative spirit fosters innovation and creativity, making every day at TRAXX Coachlines an exciting and fulfilling experience.

Furthermore, the company's commitment to safety and quality is unparalleled. TRAXX Coachlines prioritizes the well-being of its employees and passengers, implementing rigorous safety standards and protocols. This dedication to excellence not only ensures a secure working environment but also instills a sense of pride among employees for being part of an organization that prioritizes both its people and its services.

In summary, working at TRAXX Coachlines is more than just a job; it's a journey of personal and professional growth within a supportive and dynamic community. If you're seeking a workplace where your contributions are valued, your potential is nurtured, and where safety and quality are paramount, TRAXX Coachlines is the ideal destination for a rewarding career.

What is the most stressful part about working at the company?
While TRAXX Coachlines offers a positive and supportive work environment, like any workplace, there may still be stressors that employees encounter. One potential source of stress could be the responsibility associated with ensuring the safety and satisfaction of passengers. As a company in the transportation industry, maintaining high safety standards and meeting customer expectations are critical.

The pressure to adhere to strict schedules, handle unforeseen challenges on the road, and provide excellent customer service can contribute to stress, particularly for those in operational roles. Additionally, employees may experience stress during peak travel seasons when demand for services is high, requiring efficient coordination and execution.

It's important to note that individual experiences of stress can vary, and the nature of stressors may depend on the specific role within the company. Effective communication and support mechanisms, such as regular training sessions, resources for stress management, and open channels for expressing concerns, can play a crucial role in helping employees navigate and cope with potential stressors at TRAXX Coachlines.

What is the work environment and culture like at the company?
The work environment and culture at TRAXX Coachlines are characterized by a positive and collaborative atmosphere that sets it apart as an employer of choice. Here are some key aspects of the work environment and culture at TRAXX Coachlines:

Supportive Atmosphere: TRAXX Coachlines fosters a sense of teamwork and support among its employees. The company values the contributions of each team member, creating an environment where everyone feels appreciated and encouraged.

Commitment to Professional Development: The company is dedicated to the growth and development of its employees. TRAXX Coachlines actively invests in training programs, mentorship initiatives, and educational resources to enhance the skills and capabilities of its team members.

Open Communication: The culture at TRAXX Coachlines emphasizes open communication. Employees feel comfortable sharing ideas, providing feedback, and collaborating with colleagues and management. This open dialogue contributes to a culture of continuous improvement.

Safety and Quality Focus: TRAXX Coachlines prioritizes safety and quality in its operations. Employees take pride in adhering to rigorous safety standards and protocols, knowing that the company places a high value on the well-being of both its employees and passengers.

Innovative and Creative Environment: The collaborative spirit at TRAXX Coachlines encourages innovation and creativity. Team members are empowered to contribute ideas and solutions, fostering an environment where new approaches are welcomed and celebrated.

Team Celebrations and Recognition: The company acknowledges the hard work and achievements of its employees. Whether through team celebrations, recognition programs, or other incentives, TRAXX Coachlines ensures that the efforts of its team members are acknowledged and appreciated.

Customer-Centric Approach: With a focus on the transportation industry, TRAXX Coachlines instills a customer-centric approach in its culture. Employees understand the importance of meeting and exceeding customer expectations, contributing to the company's reputation for excellent service.

Overall, the work environment at TRAXX Coachlines is one that promotes collaboration, growth, and a positive attitude. Employees appreciate the company's commitment to their development, safety, and well-being, making it a fulfilling place to work.

What is a typical day like for you at the company?
As a Driver a typical day was the following
Pre-Trip Inspection: The day might start with a thorough pre-trip inspection of the coach, ensuring that it is in optimal condition for the day's journeys.
Route Planning: Drivers may review and plan their routes, considering factors such as traffic, weather conditions, and any special requirements for passengers.
Passenger Assistance: Interacting with passengers, providing assistance, and ensuring a comfortable and safe travel experience.
Compliance: Adhering to safety regulations, traffic laws, and company policies throughout the journey.
Communication: Maintaining communication with the operations team and addressing any issues or changes in real-time.

As said by micro management: "Full time drivers get no time off in the summer." Straight pay. No overtime pay, no holiday pay.  No work life balance. Expect to work long hours and late hours. 

Aging buses with mechanics doing as little as possible to correct the problems. No fun for everyone when a bus breaks down mid trip. 

Only senior drivers get dedicated buses. Even the part time ones. So unless your over 60 yrs old and been on the job more than 15 yrs, expect to drive a different older bus that's shared with other drivers every time and hope someone cleaned it like they should have at the end of their shift. 

Sometimes you stay in terrible hotels, different than what the clients and tour operators book, which are usually the better ones. The tour operators, clients and passengers are aware of this, trust me, they know the difference in buses they get.  TRAXX is not what it used to be. 

As with any passenger transportation provider the work is non standard.  You work when everyone else is having fun or not working.  The work during the winter is basicly split shift.  You drive somewhere and wait and then drive back.  If you expect a 9-5 job then this is no the industry for you.  These can be long hours, with the opportunity to experience places and events you could only dream of

As a travel director you are expected to do all your own reaearch including coming up with games, etc for your passengers. There is alot of out of pocket expenses and compensation does not reflect the hours put in.  I was all
About the customers experience but was never thanked or rewarded for it.  Or I would still be there 

What is the best part of working at the company?
The people ,management and area 

What is the most stressful part about working at the company?
There wasn't really any stress working here 


What is the work environment and culture like at the company?
The environment was good ft mac. The culture was excellent. 

What is a typical day like for you at the company?
You're expected to do the job safety and in compliance. Other than that it was fairly good overall .

Stressful environment bad sleeping habits management tuff to deal with they expect way to much from there driver's and dont allow drivers to get the required amount of rest alot of times that is in the Alberta transportation rules and regulations

A great place to grow your career, there are many opportunities to grow as a person and worker. Management is working hard to create a work environment built on trust & mutual respect to ensure everyone works well together to follow the rules and protocols in place. If you are looking for a company that says what they mean, and follows through, look no further!

Currently Traxx Coachlines is my  employer, never have I felt like I was part of a great hard working family.  The drivers are very personable, as well as the management always there looking out for one another.  Training is provided, a very organized a safe knit family.  Great opportunities to advance in the company as well as travel and see the great places our country has to offer.

Dispatch don’t care and pushes you until you can’t anymore even when you’re sick or in vacation they still call you to do a trip. Treated like shit basically. 

They don’t have cleaners so for the wage driving plus cleaning buses inside and out after a 14 hours day doesn’t worth it. 

Liked driving the big buses, but didn’t like how they treated the drivers. 

Poor communication and poor management lack of organization poor human resources 
 When I work there for approximately 5 years quiet years no communications would not respond to your emails Work there 7 days a week 8 to 10 hours A-day and no appreciation for your work


Top Job Titles	Average salary
Motor coach 10 salaries reported	$29.40 per hour
Bus driver 4 salaries reported	$27.50 per hour
Dispatcher 4 salaries reported	$24.50 per hour
Shop assistant 1 salary reported	$30.00 per hour
Safety specialist 1 salary reported	$20.00 per hour

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