Terrace Youth Wellness Centre

I worked for Terrace for about a year. I learned a lot that will benefit me in my future career, the pay is low however the experience was very rewarding. 12 hour shifts were long, however I appreciated the rotational schedule allowing me to have a good work/home life balance. Working with high risk youth can be stressful, however there is on call available to support. Supervisors and management were good to work with. I met so many friends while working there and I felt secure in my job position. There was defiantly a lot of room for advancement and they do give raises when staff request them and earn them.

Terrace youth was my first job working in the field of child and youth care. They were very welcoming and provided training to staff to provide a great learning environment. Management and supervisors are very supportive, ensuring staff are taking care of themselves as well. This job can be stressful at time, but very rewarding as well. Working as a team is so important and Terrace Youth does a great job to  support this. I learned many different skills, from employee's which helps me grow as a child and youth worker each day. 

Overworked, underpaid. Avoid working here, the staff and supervisors are great but there is ZERO support from management, they will tell you that you are fine to work even if you tell them your mental health isn’t great. They do not care about you or your wellbeing. Daily assaults from the children, resulting in serious injuries, and no help or support from management. If you need to get ahold of someone in management, they take months to answer.

Terrible company that I wouldn't even recommend to my greatest enemy. Steals from clients and employees. Management throws there employees to the wolves instead of fixing any problems. Ridiculous turn over rate because if your professional you won't be there longer than a day. Avoid this company if you take pride in what you do.

One of the most ridiculous places I have ever worked. Supervisors are great but the managers are terrible and treat their employees as disposable. They expect you to put your own money into the company and turn a blind eye to you if in need. I can’t believe CAS would even consider putting their clients here when all the company looks at them as $ before they see children who have needs. It’s hard to believe this place is still running.

I’m extremely passionate about helping the vulnerable. Terrace is mostly driven by $. Horrendous management, underpaid employees, staff completely unsupported, and assaults were a regular occurrence. The enormous amount of stress and toll on my mental health was not worth it. Rewarding to help the youth, but the organization needs a wake-up call. High turn over not surprising.

This company lacks professionalism and only wants to look good before CAS. While services are provided, they do not teach the youths skills that are required to help them overcome their challenges One of the two Area Managers is fair and ok, while the other one is very mean and hires her Cousin as a House supervisor, that is conflict of interest as the cousin reports directly to her cousin

Working for Terrace Youth was a very rewarding job. Developing relationships with the youth and being able to help them achieve all of their goals.

Supervisory and management teams were very helpful and always available to assist when needed. 

The shifts were long at times, however the care of the youth comes first each time. I would highly recommend

I loved the children and the staff that I worked with! However, long 12 hour shifts, daily assaults to staff. Overall was a very rewarding job with the children. The reason I left was the management! Very judgmental place for a mental health run organization.

They overwork and under pay. They do not listen to staff of the houses when there’s are needs. Youth in care do not receive proper care due to staff burn out and proper support not in houses.

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