scheduling coordinator

The Village of Glendale Crossing

Your run off of your feet! Most days you are short staffed. Management does very little to help, and can be often found socializing with other staff members-Watching you run around like a chicken with your head chopped off. I must add not all management is like this, but most are! There are some delightful, kind & very compassionate individuals working on the management time. There are a couple people who are extremely hardworking, and well suited to their positions. 


The most enjoyable part of the job is the people you provide care for. The residents will capture your heart. There are people who do not treat you like a slave, and they really appreciate what you do for them. There the rare gems!!


The hardest part of the job is balancing the work load. You’re under strict time constraints, and the work load is extremely heavy. It’s hard to get everything done properly, and efficiently. It’s also difficult working with different staff from all walks of life. There are lazy individuals that work for this company. Excellent at socializing, but lazy! 

All staff members agree there is insufficient training with all jobs 
There is a poor culture of “tattling” over conflict resolution and staff are regularly suspended 
No two people have the same answer to problems. Whether it’s the RPN, charge nurse, GM etc. There is no consistency in rules so it’s very confusing for staff 
PSWs are always working short staffed and residents suffer 
Head office will nickel and dime you every pay cheque and there are always payroll mistakes that no one seems to know how to fix 
Probably the worst overall work place I’ve ever worked at and I’ve been in the industry for 15 years

I have worked at various nursing homes and this was probably the worst one ive worked at. There is a lot of elder abuse that goes on, along with ALWAYS being short staffed which leads to falls and errors. Along with this, the pay is not well for the work that is done, and pay checks are constantly incorrect. This place is not somewhere i would ever put a loved on nor ever work for. I lasted one month before giving my resignation in because i didn't agree with anything that was happening in that home. The only good thing about that place is their amazing recreation team.

What is the best part of working at the company?
Taking cars of residents,  the co-workers.  

What is the most stressful part about working at the company?
Management, Management,  management 

What is the work environment and culture like at the company?
Very stressful, co-workers will not hesitate to back stab you just to gain points with management 

What is a typical day like for you at the company?
It was great until co-workers started to get jealous over my success and started to gossip

The company are giving good orientation, mostly on computers. There are new method to give medication, dr.orders etc.
Management very nice and supportive.
Co-workers knowledgeable and helpful
If is shortage of the staff.
Nice and supportive management and staff..

Look forward to each day, as rec team members create the activity calendars based on residents' interests. 

The management team is fair and understanding in regard to work and life being well-balanced.

The level of autonomy is refreshing and much appreciated.

The days go very fast.     

An ordinary shift is 1400-2200.  Greeted with a smile by co-workers each day.  I learned that individuals with dementia are both difficult and enjoyable to take care of.  It comes with it's challenges, but not without rewards.  I enjoy coming into work everyday, even though it can be stressful.

Terrible management that has poor knowledge, judgement and insight of healthcare. Management nit picks and micromanages small details that arise, instead of addressing bigger issues. 
Pro: They will hire anyone that can walk and talk 
Con: if you're a strong employee, more is expected of you

This is the place I have worked the longest. I love this place. The Management is very supportive and resident and staff oriented. They also do all they can to help those who are continuing the education. I would recommend any serious job seekers to consider Glendale as first priority.

Loved providing personal care to the elderly. Really enjoy working on the mental health unit. Horrible company to work for they do not value their employees. Work short staffed 80 percent of the time.

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