Theatrics Plus

My time with them was years ago, but I’ve recently met other people who worked there in different years and our experiences were pretty unified: don’t. 

The owners aren’t necessarily bad people, but they let exterior stress goad them into making poor decisions. In my time (again, years ago, potentially to their credit, I hope they’ve grown) they asked us to racially profile certain customers, tried to fire a girl for being hit on by another coworker, tried to withhold a pay cheque after firing a worker, talked down to a lot of people, and overall just had no clue how to manage people. 

Again, I’ll reiterate: not bad people, but not good management. Somehow I’m actually still somewhat fond of them. They can be very kind, very generous people— but I think that’s part of the problem. They’re unable to separate the personal and the professional and as a result take every little thing personally and to extremes. 

If you need costumes or makeup, their stock is excellent and they’re incredibly knowledgeable, so you can’t do better, but if you’re looking for a job, I’d suggest looking somewhere else.

Look, when I started the job I was really excited. Everyone was. But for the 3 months I was there I kept thinking I could be doing anything else

First of all, these are some of the most overbearing people I have ever worked for. I understand wanting things done the proper way, but they don't allow for any wiggle room. The wife was nice until she wasn't, and her and the husband absolutely play favourites. The one male fulltimer who's been there since forever tells lies about employees he doesn't like so they don't get called back in, and when they cut your hours off the schedule they won't even tell you you're fired- they wait until you get the hint and quit. It happened to multiple people and the whole place is really a revolving door. They have great stock and you get a discount plus you can buy whatever backstock they have that the customers don't see, but it's just not worth it

Oh and get ready for absolutely back breaking work and absolutely zero growth

the owner promoted a toxic environment through gossiping, expected too much from employees, and made us do hard nonsense work instead of important stuff that would have helped the business thrive. He also wouldn’t fire people, just take them off the schedule permanently. Working with him caused multiple coworkers to have mental health problems.

He also overstepped boundaries, talking about certain cultures, political issues, and his family life in inappropriate ways.

At least the coworkers and customers were fun and interesting.



I was excited to work here at first but it became a nightmare. The way they spoke to me and treated me was horrible. I would never recommend anyone to work here. They even sometimes tried to make me work longer shifts. Also I was a customer service representative but they wanted me to do much more than what a customer service representative is suppose to be doing. You also are told told to follow customers and it’s so uncomfortable to do because the customer then becomes uncomfortable as well.

I worked for them years ago briefly but even asking people now its the same
The owners were just blatently rude(mainly the wife) disrespectful and disregarding of issues
I once got in trouble for 'breaking dress code" (which was pretty particular-like catholic highschool particular) because my tshirt's neck stretched and showed a bit of my cleavage. to explain further,it was middle of summer and I'm not a flat chested woman

I wa super excited to work there as im big into costumes but it was just treated poorly and the quality of costumes themselves are bad

The work is never boring. With all the booths and stuff at places like pride CNE, FANEXPO and etc its always fun and busy. Every day they teach you new and fun things such as how to make balloon or you learn about new cosplays everyday. Its a really nice environment.

Over works highschool employees. Leaves employees with back pains and headaches. Manager does not give clear instructions and watches employees do the incorrect thing then punishes them. Lacks communication skills. They do not reply to emails regarding shifts.

While having a similar work experience, I was able to learn more about the industry

Allows you to demonstrate and take initiative while supply feedback or suggestions to make the company grow.

I would strongly suggest working anywhere else. The pay is laughable for what they expect from their staff.

Poor management and over disorganization within the company leads to a very poor experience for employees.

Not a happy place.
Don't say good morning or smile.
Dirty and unsafe.
Customers are diverse and good.
Management unprofessional and not polite.
Good job if  student with no choices.

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