prep cook

Think Kitchen

I worked there for 3.5 years and for the first 3 years it was pretty amazing, I had a great assistant manager, manager, district manager etc... However  my Manager left after my District Manager left and I took over as acting Manager, I was not payed for this, I worked as acting Manager for 4 months until my new District Manager came. He was sexist, masochistic and didn't work to understand his new job. I was asked to keep being acting Manager, without the extra pay. I declined and stopped doing the added tasks as acting Manager. 

They hired a new Manager and she quickly made it apparent that she didn't know what she was doing even after the training. I showed her what to do and she than left those tasks to me. However I made it apparent that I would not be doing her job, respectfully. She hired a friend of hers, and another. She caused such a toxic environment that I left without notice. 

I drop everything for my work, I am a get up at 5:30am kind of lady. I Graduated with 145 credits 4 months early. I volunteer and I put up with a lot. However that environment made me feel so deflated. I decided I would let the ship sink.

I had the most amazing staff, they where all very supportive and very friendly. Everything else need major work, the store is not up to code by health and safety stander and was told that just the way things are. The staff are overworked and underpaid not to mentioned poorly trained with a sink or swim attitude and then written up because they should know better. Staff constantly expressed concern over lacking hours while the SM kept hiring more people. There was no intention of moving anyone up and succession planing was never heard off. But my biggest problem is the ethics of Stokes/Think Kitchen, they would lure you in with the promise of full time and monthly bonuses but you will not be hired as full time and your hours will go down. The reason you will not be hired as full time is so they don’t have to pay actual benefits(health/dental), and you will probably never see that monthly bonuses as they almost never have months that qualify. 

TLDR, Great Staff, Horrible Company, False Promises

I liked the people I worked with but the company never budgeted enough hours to run the store properly.  
We were directed to focus on sales, we met targets but it was always challenging to keep stock on shelves, store upkeep, receive shipments and sell at the same time.  
The staff/team I worked with were great.  I enjoyed opening the store, selling and helping customers.  
With the limited hours budgeted, it was as though we were expected to work for free.  We were always busy.
Store location provided no free parking with threats of towing your vehicle if you parked in the customer area. To access with transit, you had to pay a premium to get there because of location.  Not compensated in anyway for the extra expense.

Typical day at work: Customer service, opening or closing the store, nightly deposits, daily store figures, order store supplies

What I learned: opening new stock, place it on the stores shelves and in stock room, restock the store shelves, rearrange the stores visual

Management are great to work with and very good teachers

I enjoy working with each of the co-workers and can also count on each other to rearrange our work schedules should something happen.

The hardest part of the job is when the store/mall is having a quite night

The most enjoyable part is helping a customer find the items they are looking for and those that they are not! If we do not have it suggest a place that may have the item.

A typical day at work would be selling 2-3 products plus sales talking the customer to buy purchase with purchase products. The work is repetitive. I've learned how to sales talk. The hardest part of the job would be asking the customers if you could have their email and send promotions and the most enjoyable part of the job would be if you sell more than 3 products and if the customer is polite to you.

I was not allowed to say no to a shift. I was miserable all the time because I had to be there at the drop of a hat. Was not allowed to say no. My family was concerned for my well being while I was working there. Manager also needs to take care of the people she already has before bringing in new people.

Great customer service. Many different door crashers to choose from when at the check out. Shelves are always stocked and ready to go. Someone is always around to help you if you need to find something.

Worked with an amazing team of people who helped train me up and gave me a lot of opportunities. Store level management was very supportive, it got a bit more complicated if you had to go outside the store. MUST love customer service and be ready to multitask.

I enjoyed working for this company. I learned a lot about Visual displays as I had never had the opportunity do this before. the hardest part of the job had been the dismantling of the stock but enjoyable as well.

Management is poor. No work life balance. Schedule subject to change. Little to no direction but staff are still expected to meet all targets. Hours cut but expected to do the job of 2 staff.

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