Thomas Sabo

Typical work day include checking my daily task, sales goals, emails, going through orders and transfers. From time to time I also have to organize, clean and replenish displays. I learned a lot about jewelry and how to fix them as well. I enjoy working with my sales team, but conversing with the headoffice team has been difficult as they tend to mix up orders and take a while to answer my questions. The hardest part of this job is dealing with the secret shopper since anyone with a mark lower then a 85% will receive an immediate right up. I received a 92% which is currently the highest mark received out of all three Thomas Sabo locations in BC. The most enjoyable part of this job is receiving the new collection and choosing our allocations.

If you are looking for a positive, stress-free working environment, this isn’t the one for you. If you’re looking for somewhere that pays good, be assertive and request the pay you want, because you’ll probably get it. In terms of management, your worst nightmare. If you don’t kiss up, you won’t advance.  Even though advancing should focus solely on your performance. Management is not understanding at all. They’re the ones that make you hate working there , along with trying to enforce extremely unrealistic sales goals for a low-volume store. If you are looking for a work place where you’re able to be happy, advocate for yourself, when needed, and not have to compete with managers to get sales, Thomas Sabo Toronto Premium IS NOT the place for you

Good team and management, the job is stressful but exciting enough if you are willing to work hard. The challenge is always retaining staff because the part time hours are low. No marketing budget but they expect sales performance based on walk ins and repeat clientele. Salary is ok, could be better but sales are not there for them to pay as high as they should.

Not so stimulating especially on "dead" days. Jewelry is beautiful but sometimes hard to sell, because it is not a necessity. It is a luxury brand and I love working with the staff, but head office is very disorganized and not very personable. Not a job I would recommend to anyone I know.

What is the best part of working at the company?
Terrible place to work at, the manager was awful and only causes stress to her workers, without any leadership or help.

Do not work here if you care about your mental health.

What is the most stressful part about working at the company?
The toxic environment created by the manager.

Being the first store in Winnipeg for this company made the days very long as customer traffic was low. The management was not very educated/trained for the position and staff was constantly having to fix problems as well as complete paperwork etc. Not required for their positions.

Start either the morning or afternoon of the shift. Manager will review the target or I will coach others to know the sale goal of their day. Then we will push as much as possible to bring the customer the best customer service. In addition, we also push them to buy more. LOL

Slower environment, focused on clientele, and up selling. Competitive with commission, very little structure with performance management. Low creative outlet with little strategy. sales is the only standard.

Nice workplace
Banked hours
Poor culture
Poor training
Employee opinions do not matter.
Company Politics
Ability to work autonomously
Low wages
No staff bonuses

There was a good sense of community amongst everyone who worked there. In surrounding stores everyone was available to help out each other.

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