program manager

technical support specialist

structural designer

strategy manager

project coordinator

Toronto Community Housing

 Promoted and markets vacant units (rent-geared-to-income units) in various TCHC communities
 Demonstrated initiative in responding to challenging situations and able to organize, prioritize, and manage a heavy and constant workload
 Provided excellent customer service to various departments within Toronto Community Housing as well as prospective tenants who attend the viewing sessions, and ongoing customer support for inquiries related to tenancy
 Extracted data from manual or computerized files for various summaries and reports and provided all required information and documentation to the Operating Unit
 Reviewed households on the internal transfer waiting list and the external applicant waiting list for eligibility and suitability
 Planed, implemented and supported open house viewings for vacant units
 Reviewed and reconciles all information relating to offers/acceptance/refusals after the viewing sessions and schedules leasing dates for all interested households
 Documented all offer information on the tenant’s HMS /TAWL account and various databases, as required and schedules leasing dates for all interested households

Although I am retired, I do miss my job.  I always looked forward to the day knowing every day was different from the next as we were a satellite office. All clients came to our office to pay rent, questions of many types, such as rental increases, rent review question, maintenance requests or complaints.  Also I dealt with tenant disputes, which I take pride in my ability to resolve most cases.  If I felt the need for support I would either involve my co-worker or manager, depending of the seriousness of the dispute.  The diversity of clients and their background taught me a great deal of cultures from all over the world.  The difficult part of the job was managing your time lines such as completing rent calculations, renting units in a timely manner, and completing payroll data for the Superintendents.  We conducted many evening meetings with tenant reps from each building on a monthly basis, which I enjoyed immensely.  Knowing your client was a must to me

TCHC is agood company and i enjoyed working with many different types of people though some co workers forced me to work and some are helpful.bcoz of our different dialect it was difficult to understand and to communicate especialy the accent so this is also my experience that working with a multicultural group of people is very challenging.well,as i've said its a good company so i liked and enjoyed working the only reason that i dont like is that "YOU CANNOT BE HIRED AS FULL TIME"if you have no connection and this is not really good coz even if their is connection if the person is not a good worker.HIRE a person whom you can depend on and who is a hard worker not only if the boss is looking at him /her.some workers are just waiting for the pay while some are working hard,so it should not be a connection instead the right people who are NOT LAZYand not bcoz they know somebody in the company.

Compensation is not bad. Good benefits and pension. You can transfer to another role after 12 months of service with the company. Management is flexible in terms of schedule and working from home. But some employees are toxic and will find the smallest thing to complain about. Some employees will try to find someone to blame for their mistakes, management knows but seems to let it slide and not address the issue. This does make the work environment stressful sometimes but you get used to it. I just laugh at it because it's actually silly. Work is work lol. However, there are also some easy-going and kind employees. Theres a lot to know, like legislations, processes and rules by the City. From my own experience, I found that tchc lacks structured training for new staff. I learned a lot about my role by myself. 

Managerial staff is vindictive and employs nepotism in all of it's hiring decisions, especially where promotions or complaints are concerned. Do not expect to get far or even hired if you do not know, or are somehow related to someone in the company or the industry.

Departments are adversarial with each other based upon the way the company is administrated, and there are a great deal of underhanded behaviors and dealings with each particular department and their various sisters in Toronto.

This job probably would have cost me my soul if I had given it up, and perhaps I did, as I was a part of the managerial staff at one point, and I did not agree with anything we did.

Stay as far away from this organization as you can unless you feel that trading pay for conscious is a good way to make friends.

It was a fun job experience especially since it was my first. The people at this company are supportive and adhere to issues you might have, needs, questions etc. The job I had was fun as a camp counselor, I loved working with the kids but, sometimes the pressure of management made me wonder why they wanted all camp counselors to be the same ... I chose to treat the kids as if they were friends of mine so I could build better bonds with them. That said, I barely had to discipline them because they would listen to me anyways if I were their friend. The other camp counselors yelled sometimes but I never felt the pressure to do that until one of our important staff disappeared last minute. I feel like a lot of the staff don't realize how important it is to build a bond with the kids and not just viewing them as 'work'...

I worked at TCHC as a Carpenter a few years back. It's a fun work environment, and eye opening to see how some people live. Unfortunately, it's run by a bunch of hacks who ask the 3 levels of government for money to complete the billions of dollars worth of repairs some units need, only to give themselves a nice year end bonus for saving money. There's plenty of repair work that needs to get done, and TCHC has their own carpenters that can do it, instead they sub the work out to sub-par contractors who can't install a bank of kitchen drawers properly, while their guys sit in a damp basement on Shuter St. There's lots of work to be done, and we are eager to do it, but the higher ups won't release the funds to get it done, and then lay off half the crew to save money for their year end bonus. Job security for the most part sucks in the trade side of things.

For such a big company, they do not care about their frontline staff nor do they care about tenants. Recommendations to improve the business would often be ignored by management, management would have 0 communication with you, lack of hybrid work arrangements for primarily email related position, no solid training guide, brought home little to nothing after mandatory pension plan was deducted. Was very excited to get this job but that excitement quickly died down after realizing how horrible this company truly is. Everyone was also very unhappy there which definitely reflects this company.

If you work here , hard work and attention to detail are met with envious and malicious team mates who won't hesitate to discredit you to circumvent their own lazziness. There is a very big cultural difference , meaning that their is a significant group of people belonging to the same culture who out number the rest of the employees and activly engage in creating a hostile work environment for anyone not belonging to the same cultural group. The management  participates in unprofessional conduct and favoritism. Nepitism is alive and well in this company . The work is easy enough but the unprofessional culture and nature of the job environment can not be ignored.

I had an overall positive experience working in the maintenance department. My superiors taught me a lot and generally supported me well as I learned. My one complaint is that there was a lot of gossip and caddiness among the guys there, which I find can be typical of long-term work environments. And a lot of the buildings are socially rough and physically in a bad state, but there are reasons for that - mental health, addiction issues and poverty. It feels good to be some part of improving the situation. Overall, really appreciated my experience there.

Top Job Titles	Average salary
Program manager 2 salaries reported	$112,404 per year
Technical support specialist 1 salary reported	$132,966 per year
Structural designer 1 salary reported	$112,404 per year
Strategy manager 1 salary reported	$142,902 per year
Project coordinator 1 salary reported	$44.76 per hour

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