Transglobal Service

If you want a job where you are given barely any training before dealing with a major account and then micromanaged all day every day then this is the place for you. It doesn't matter how hard you work, it is never good enough. You are told to ask the supervisor questions if you don't understand something but then will get your head bitten off when you ask anything. You will be expected to process claims as fast as someone who's been there for a year or more, which is completely unreasonable and unrealistic. You will never be given credit for your efforts and instead constantly criticized. If you'd like to start having sleepless nights because of the stress of working here, feel free to apply!

This is a man lead company where they treat strong woman like garbage. If you are complacent and don’t say a whole lot then you will be fine curl up in your whole and slowly die. If you have opinions or a voice then they call you aggressive and treat you as a problem employee. It’s a awful work environment with no room for growth.

• Answered calls, handled enquirers

• Handled client complaints

• Troubleshooting with client for minor issues

• Data entry and order entry

• Using database to look up account and customer information

• Warranty and Claim processing

• Dealing with vendors

• Scheduling repair services in clients homes

Found out the male techs are paid 50% more than I am.  They were completely unwilling to offer me any pay increase to close the gap.  And the best part was, I actually had more work to do.  Run far and fast if you're looking for a company that values employees and treats them fairly.

Office is located within The Brick Distribution Center. Typical office job and setting unfortunately the hourly rate is not suffice for the amount of work done. Co-workers are fun and keep the job interesting.

good work environment, great people    
enjoy helping customers solved their service issues 
Company barbeques
Staff Discount 
room for growth withing the company

No day was the same, always new challenges dealing with a large scope of customers, delivery team, store staff. Good support from regional managers. Fast paced, New learning curve

Management doesn't care at all about you. They use and abuse temps from agency. Brutal and cruel company. Low wage and high stress. They hire seniors to avoid paying benefit and pension.

Room for growth, however training wasn't the best, office had poor office environment, no pictures on the wall, no water to be able to drink, high turnover with staff, not alot of culture.

Didn't mind working there but sometimes things happen and you can't help but have to change. It's a good place with mostly good people.  I would've loved to stay but my position was not available.

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