youth worker

clinical counselor

mental health technician

counsel

maintenance supervisor

Turning Point Youth Services

Overall my experience working within the agency was positive. The unionized environment has ensured better wages than most mental health agencies and has given full time staff decent benefits amd excellent vacation time and sick time. Management at some locations have a history of being difficult and punative but the experience I have had personally has been professional and supportive. The agency puts the clients first above all else leading to good client reports and outcomes. Staff could be better supported with resources, structure, training and compassion. Most staff in most locations have been with the agency a long time again leading to better team structures and support. There have been opportunities for many staff to advance to new positions. All positions are offered to staff first before going external and therefore has ensured that those with experience with the agency and clients are moving up rather than those from outside the agency getting those positions.

This company is flat out unprofessional, poorly run, and played off favoritism and hierarchy. The management only try to clear their own name, the staff try their best for the most part but some have pretty poor attitude, clients get lied to and ignored by management and don't get what is promised to them and what their rights say they are. the youth justice facility ran by turning point has management that are sloppy at their job and try to do bare minimum. they abuse the ability to work from home and rarely show up to the work site, they mock  the youth's charges and sentences and they pretty much do what they feel whenever they feel. not a good place to work. even though there is a lot of negativity in this company, there is a good group of staff that honestly try to do what they can for the youth but the hearts aren't good enough to overtake the management. 

Incredible experience to have been a part of such a wonderful team for so long. As the full time receptionist, I was able to connect with clients, their families, community members and last but never least, 195 co-workers. Every day was different, and each moment there gave me an opportunity to use my abilities to make people feel comfortable and welcome. Truly, the hardest part of the job was witnessing the struggles of some youth with personal backgrounds that were unable to provide stability and nurturing. The Turning Point Team, at all levels certainly are dedicated to offer programs that enable youth to move ahead in spite of obstacles. The most enjoyable part of the job was being able to connect with so so many wonderful people on a daily basis.

If you want a miserable and frustrating life, work here. Upper management cares only for themselves and keeps the beds full of warm bodies. If you are disabled, upper management will make you wish you weren't. The only redeeming quality about this place is that its close to some really great restaurants 

The job itself has meaning if you are truly dedicated to helping youth. It is really just the staff, the constant complaining, and rumors. the favoritism from supervisors and how people obtain their positions when others had clearly obtained more seniority over the years.

In the social service field, great pay and benefits including security because of unionization. However the majority of management is discriminatory and bussiness-minded lacking compassion and understanding of frontline issues. This has created a toxic environment of burn out and bitterness.

Good luck to the next kitchen staff for turning  point  on Jarvis and Wellesley.  All management and staff will know more than u.  your welcome will be short lived.  Majority of front line workers will do what ever they can to make your day harder.  The treatment of youth is disturbing.your alone.your takin advantage of. You should find work elsewhere.

A typical day was in a separate office working with data.
I learned about Youth Justice programs in Ontario,
Management was good.
Workplace culture was fantastic I liked that they refereed to their clients as "our kids" which shows their commitment to their job. 
Training the staff was mot enjoyable.

I was shocked at how controlling  and unreceptive to suggestions the managers were . I don't believe they had the best interests of the teens and families in mind. The organization could improve s lot but the executive director is too much of an egomaniac to listen.

Staff are supportive, however certain supervisors can be hard to work with. Overall, the hours are fair ( mostly 10 hr shifts) and the pay is much better than any other residential services. Definitely a great place to have on your resume

Top Job Titles	Average salary
Youth worker 1 salary reported	$55,416 per year
Clinical counselor 2 salaries reported	$69,064 per year
Mental health technician 1 salary reported	$66,059 per year
Counsel 3 salaries reported	$74,500 per year
Maintenance supervisor 1 salary reported	$57,500 per year

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