Validity Research

You will not be an employee of this company. You will come in as a independent contractor and will get all 11.25 and have to pay your own taxes every year.

Every person gets an email the day before if they have a shift next day. When you come in, you time clock in and start dialing after your project briefing. There is no organizational structure, either you're making the calls, you're the one monitoring the calls to see if there aren't any mistakes or you're the one roaming around and telling people to sit in a certain way or get off their phones. Other than that rest of the people in the organization don't even reply to your gratitude or 'Hello'. Co-workers may become the only reason for surviving this job. People of all experience, race, backgrounds, and history are hired, which is the best or the worst part depending on who they hired.

The hardest part of the job is making time go by. Your ears hurt because of the headsets, your back becomes sore and your throat hurts because of making 900+ calls during your evening shifts. 

The only good thing is that you work the days you want to and don't work the days you don't. This is amazing for students or people who have other things to do before or after work.

There is no way but to keep track of your own hours but on paper, 40% of the time the cheques are inaccurate or the money is skimmed off and you have to contact the payroll department by e-mail to get your money back.

Overall, I was satisfied with Validity Research as a first job. A typical day of work involved transmitting calls to a wide range of unique personalities across the world in a attempt to have customers complete a survey. During 8-hour shifts, two 15 minutes breaks and one 30 minute break were offered. Thankfully, I was surrounded by positive and caring co-workers and management that always provided assistance when required. The management was respectful and understanding. For example, if I couldn't make a shift I had signed up for or couldn't attend when required, they would understand my reasoning and allow me to reschedule. The hardest part about the job was having to deal with frustrated customers who at times would voice their anger through the call with inappropriate remarks. Furthermore, at times I would go long hours without having completed a single survey. However, this job taught me about the difficulties about being in a workplace and also a lot about myself. Working here has taught me how to more efficiently work under pressure and communicate effectively with customers and other workers. The most enjoyable part about working here was knowing that I was gaining experience of working in a workplace and doing something positive with my time. Unfortunately, my stay at the workplace was short as university was beginning and I decided to leave the job to ensure my focus was solely on achieving  high grades.

I'm not sure why this job has such low ratings, my experience has been pretty good working as an at home agent. The flexibility is really great, giving you the opportunity to create your own schedule and not running the risk of having to pick up shifts for others when you really don't want to. Working from home has it's benefits too, not having to spend money or time on travel. The IT support and management are helpful and pleasant to deal with. I actually find the research surveys to be pretty interesting and I often find myself interested in the answers respondents end up giving. I think there are some legitimate criticisms about organisation (although I haven't found this to be too bad in my experience) and problems with payroll. However, I can also see the potential of the company improving and reducing these problems over time. The positives far outweigh the negatives in my opinion and the hiring of at home agents/the easy to use software they use for collecting data make this company ahead of it's time right now or at least keeping up with the direction things are going. Would definitely recommend this Job over many others that offer the same salary.

A typical day at work would be collecting in bound calls, briefing with managers and other employees. If you did not meet target goals by a certain hour, you would get sent home by the supervisors, which was really weird.  The job it's self had unrealistic expectations when expecting a target for a irrelevant pitch. (Sometimes we would have to call doctors offices during day hours for a survey" UNREALISTIC" expectations, then you get sent home). The work is conditional and based on your time performance, which was never addressed  when I first got the job. (Which is totally un -professional). Over all if the company were to keep transparent in the first place about how the just of things worked at the office, maybe the fire and quit rate wouldn't be so high. No Transparency.  Not fare to the other employees that didn't get the chance to prove themselves. Nature of the job I guess. 
Considering the time targets and being sent home, they should put that under their policy.

This place is only good for the young and healthy and fast-paced people. If you have a disability or serious health condition, forget working here. If you're looking for a stable pay, or to get structure to your life, forget this "job"; It's been 2 months since I last got a shift.
• No supervisors/team leads know who is in charge of anything there.
• Cancel shifts a lot, or just randomly tell you to go home a lot too.  
• I never get full pay because my disability slows me down some. Forget "accomodation", they just take all your extra time for bathroom/eating/eye exercises/whatever else breaks u need.. off your salary.
• Never get your paycheque correct. 
Unprofessional and underhanded is the best I can call them. Am I really in a 1st world country...?

At Validity Research a normal day as a caller would look like this. Coming to work on time and logging in into your computer, go to the briefing room and get briefed. After that happens you then go back to your computer where you are assigned a survey. You get the script you are prepared with and dial the state which we then proceed to start the survey with the people. Sometimes   the survey may take 5 minutes, 10-12 minutes, or even 25 minutes depending on the survey we get.

I had a great time at the call center because i'm always associating my self with people on the phone and taking surveys based on a variety of topics. I loved working there but i wanted to take my skills to an actual place where i can talk face to face with other customers.The best part of the job is when you find someone really down to earth to do a survey with you because they want to help and not feel forced that's the best feeling. Hardest part of the job is going consistently with out taking breaks. Lastly i had a few friends that worked with me so i enjoyed that the most.

Validity Research (Call Centre Agent)

-Worked as an call centre agent with flexible hours and $14 pay per hour.
-Was a very safe and comforting workplace with employers and workers that would be caring and welcoming towards every person or problem.
-They follow good guidelines and will suspend anyone who isn't sincere to working that day.

Note: During the handing out of my paychecks, I've noticed that I've gotten underpaid each time, which is why I left the job.

This place will not survive with its current management. They have people coming in and out all the time. They pay minimum wage for jobs that should be paid more and take advantage of their employees. 
They scrutinize their employees for management faults and treat them like garbage.
This company also produces fraudulent work and lies. The truth will eventually be revealed.

Worked with many online companies and done various jobs , But VR i found is best of them, Salary is pretty much Basic but the timings for work are best for Working from Home Agents.  Job is very Easy Pezy and pay after every two weeks. Direct Bank account is new method, they are using. 

So overall its a good company to work for and earn a handsome amount of money

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