accountant

Venue Financial Centres

Hands down the worst company I have ever worked for.
Minimal training and maximum expectations. Staff turnover rate is extremely high as the company has some seriously shady practices. 
Worst benefit package imaginable at over $100 off each paycheque. It provides minimal coverage, and it's not optional.
Anyone saying it's an awesome company to work for is in all likelihood a manager desperate for staff. 
Part of the job descrition not listed - Expected to hunt debtors down at their homes and places of employment, attend court hearings, sell bogus insurance and "free" credit cards. Worded carefully so as not to upset Consumer Protection. Large amounts of cash on premises with no safety precautions or barriers.
Often so short staffed you do not get breaks and end up working long hours for little appreciation.
The best part about this job are the customers. 
I could go on,  but in all honesty, unless your desperate right now, I would pass on an offer to work for them.

I loved the people I worked with, They were like a second family and It was always fun even though we were working. You always had things to do and time went quickly. The management worked with your schedule and helped you when you needed extra help. It is repetitive so you learn the tools of your trade quickly like providing outstanding customer services and establish special business relationships with our customer so that they will choose to do business with us rather than our competitors. I answered phones, provided loans for customers, collected payments and helped maintain a safe work environment. The hardest part of the job is having to tell someone they are not qualified for the loan, or calling those customers who are past due and getting them to get in and pay on their loan before it goes into default

Working for this company was one of the biggest mistakes of my life. I have never been so disgusted by ever single high up employee of a company. They constantly scam customers and when you report it to head office that an innocent customer has bee  wronged, they tell you to leave it be. They don't pay their employees well and for the wage you do get, they will go into your time sheets and change your hours to pay you less. I only ever got the hundreds almost thousands of dollars I was owed because I would take screenshots immediately after signing in and out. Which then was hard proof when they had changed my hours and shorted my check.

I started at Venue as a CSR, and am now a branch manager in a different location. I needed a change in my life, and Venue helped in every way that they could to transfer my position. I have gained a new sense of confidence since working here. The best part is dealing with customers! I would say the only negative part is later hours, with a small staff pool so required to be there opening to closing some days. Collecting on overdue accounts is a big part of the job, but they give detailed instructions on how to do so. Great training program and very approachable head office and operations manager.

I really enjoyed this job because I felt like there was room to move up in the company and your manager wanted to help you get there. The company is young also so there were lots of positions opening up for District Managers and Trainers etc always. The hours were really good, all of the offices were closed on Sundays and holidays and latest you worked was just after 7pm. There were really busy days but there was usually lots of support and you learned a lot about customer and financial services.

Very fast paced and productive environment to work in. Head Office and Managers very friendly, helpful and fair. Work with great people and create relationships with clients that enjoy coming back to us for that simple reason! Family orientated company, you build close relationships with other branch employees from other stores and fun/friendly competition's throughout the company to keep things interesting!

Working for Venue is a great opportunity to get to know the people in your community as well as others! We have branches all over BC which we interact with on the daily and our Operations Manager really knows her stuff! They are super flexible with any circumstances that may come up and they have fun competitions between the branches every once in a while. Definitely would recommend this job to someone who loves people but can also be serious and give that tough love to an overdue client if need be!

Very business.  A lot of computer work, sitting at the desk all day. The job was a payday lending business so we were always on  the phone or building new customer files on the computer. Most enjoyable part of the job was being able to socialize with the customer's when they would come in to make a payment or reborrow.

If you're looking for slow paced and simple, this job is for you. Opportunities to grow professionally and develop AML skills with risk assessment. Pay system leaves something to be desired

Great place to work if you are looking for new advancement opportunities and to extend your knowledge on finance/payday loans. Friendly management and staff and great work environment.

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