truck driver

forklift operator

delivery driver

accounts receivable clerk

shipper

Wallace & Carey

My time there wasn't terrible. Frustrating at times, as there seems to be a lack of urgency for maintenance on equipment to be done. Things break down a lot, and employees are then reprimanded because they're not going fast enough. Even though they don't have enough working equipment to do their job faster. Management is all about the bottom line. They promote "we invest in our workers", claiming they will bring in training programs such as forklift certification trainers, but they never follow through. Employee gratitude is very low from front office. Floor supervisors are usually good people, minus the few lazy ones who sit in the office all day, and the ones who take 50 smoke breaks per day. Culture is touted as the be all end all but culture is tainted from the top down. Raises in wages are non existent. I worked there for almost 2 years and didn't get a single raise. My friend who was supposed to get a $1000 bonus from referring me to the company never received it. Benefits accounts are hard to access. Constant harassment to front office is the only way to get any information. The person in charge likes to conveniently forget. Upper management live and breathe this company, and they expect all other employees to as well. In interviews, they'll tell you overtime isn't mandatory, but when you're on the job, you're told nobody goes home until it's done. Anyone who can't stay for overtime is reprimanded for "not being a team player", regardless of any legitimate reason they have.

A typical day at work is making sure all the order of stores are properly counted and shipped in the right store. You have to make sure all the orders are accounted for, stocked properly, wrapped properly and the products are coming to the store complete and in the best quality. I learned how to multitask, how to quality checked, how to detect error and fix it. Management has been supportive of my ideas on how to make the job easier and how to eliminate the mistakes that usually arises in what we do. I have no issues with my co-workers because I always display positivity at work. I have never let any personal issues affect me in my work, I always leave negativity behind because I spend a lot of time at work and I don't want to be a negative to myself and to my co-employees. The hardest part of the job is lifting products that are sometimes over 50 lbs, but I always think that I am saving money for the gym by doing so. The most enjoyable part is just enjoying everything that you do, my supervisors and managers value me and takes notice of the hard work that I do and a simple pat on the back, a simple good job is enough to make me enjoy my job. I also love how they trust me when I do jobs and responsibilities that is beyond my scope, like auditing, picking products and orders in different departments, trusting me in checking all the ordered products.

This company has some serious problems with professionalism and treating employees like human beings. The top managers and upper management will hold private meetings and badmouth teammates, using racist and derogatory names when addressing said teammates. You will be underpaid, overworked and under appreciated. Management is only concerned about CPU and cutting costs, at the expense of everyone’s safety in that facility. Dock levellers have been broken for over a year, 2 people almost lost their fingers on them. Trucks are poorly maintained, power equipment and pallet jacks are constantly broken. You will be expected to fill your truck past capacity and rush doing your run while getting phone calls from upper management to hurry up. You will be set up for failure working any department here. All the bad decisions come from the top 2 managers and upper management. The smaller managers and the people were great to work with. If you are not a yes man, or not part of upper management, you will be ignored when bringing up concerns. I learned a lot about dealing with racist people working at this company. I have never had so much trouble dealing with people until I worked here. I have had 10 years of customer service under my belt, and I could not handle working at this miserable place.

What is the best part of working at the company?
The best part was the first ten years I worked there. Upper management is good. Great owner. They care about their customers and employees.

What is the most stressful part about working at the company?
After 10 years the GM that I originally worked under left and the new GM’s took down all the posters that promoted teamwork (huh?). It didn’t seem to fit his vision of this branch going forward. I asked him about it and my impression was that he thought teamwork was quote unquote “ manny pamby” . Weird! I mean he could have just left the posters up and not promoted the concept of teamwork, but maybe he didn’t want anything to distract from his agenda. Predictably, the branch devolved into chaos ( he cancelled the Christmas party?! ). Our branch became the joke of the company. Years later he had his supervisors looking for “ efficiencies “ because we were not efficient. I and anyone else who knew anything at about running a business could have told him that teamwork is efficiency! 

What is the work environment and culture like at the company?
When left it was brutal ! That was over 2 years ago though. Maybe it’s better now?

What is a typical day like for you at the company?
Came to work. Totally ignored. Not listened to. Went home.

If you have ever gone to work somewhere and felt you are training and learning what is being asked and completing your duties and asked on every day off we need you to come in to you don't fit in 3 weeks later,this is the place for you.To be told and blindsided that even though in a short time I finished my deliveries ,well before the deadline which is the main purpose of my job it didn't matter.To know that whatever the reason really was it wasn't because of my ability but on their lack of knowing or considerations of such things traffic broken equipment,amount of product change and delays to leave warehouse and proper trucks ,over hiring.In the end  I was asked to change jobs because of my leaving times from warehouse ,ugh! which I also disagree because I still finished early and completed my deliveries.No answer when I brought this point up twice.The answer they gave me was,well we need a drivers helper and your the new guy.So again they lied.Read a few of the reviews see who do you believe.

I've worked in the warehouse for 8 years as a picker and in other jobs. It bothers me to see bad reviews as the owners, managers, and teammates support you. 

It's a warehouse job which means hard work most days which I really like. The managers are support us and they hold people accountable to their jobs. The people who complain when pushed on doing a better job are usually the lazy complainers who don't like hard work and will complain wherever they work thinking they know best. 

I've been kicked into shape many times but I deserved it, but when I work hard and do well people say thank you.﻿ Employees get rewarded and there are many events to give back to us which I know other companies don't have.

Don't come to Wallace and Carey if you are lazy, but come if you like hard fair work and a fun group of people to work with. P.s. Great benefits for a warehouse company.

I was hired on as a Delivery Truck Driver and I was trained by some of the best guys. They were awesome, Learning from them and meeting the customers and doing the work was great.  Going out on my own truck and being teamed up with a psycho swamper was another thing however.  She had her own problems, I had to listen to, as well as her yelling and criticizism etc. If THATS not driver distraction I don't know WHAT IS.  I had told management I don't like or want to be teamed up with her but they chose not to listen. I had injured my back on one of their tail gates and I was in the office doing light duties for a couple of weeks. That was fun, I got to know the folks a bit more, then I was back on the road, and I got HER AGAIN. She loaded the truck and the pallets where loaded to go every which way but in a normal direction which would have saved a lot of time, fuel and sanity .. BUT The Driver Manager chose NOT to listen to my explanation and yelled at me .  HAVE a NICE DAY ..

The experience as a shipper was a rocky start.

I was moved all over the place and assisted in multiple roles within receiving:
- order picking to assist with shipping 

My shipping roles were:
- Wrapping skids
- Staging orders

More training was provided as I progressed; however, management was so unorganized and volatile that progression was inefficient & ineffective.

Management would have to help assist with order picking well into the late evening/ early morning due to growing demand and poor corporate planning.

Finally, the warehouse was incredibly dirty and unkept, as management and floor employees strategy to maintain the warehouse slowly deteriorated over the 2 year period during Covid.

When I left the company, I had simply had enough and was overworked. Constant volatile yelling on the warehouse floor accompanied by low leadership standards made it difficult for me to rationalize staying with the company.

I very much enjoy working at Wallace and Carey. A main reason is because of the order picker supervisors and managment. They are very open to communication. They help out with orders on a daily basis, and have always been very kind and easy to work with. They have all these responsibilities and yet they seem to be able to maintain friendly and personable attitudes. So its nice to work at a company who has those kind of people managing things and staying involved as a team. Co workers are easy to work around, its a busy warehouse in regards to the orders needed to be filled. So theres not much socializing till breaks. We all help eachother out so everyone can go home around the same time. Some days your there working overtime but you get paid for it so its worth it. The order picking itself either in the freezer or in the warehouse part is easy if you dont mind lifting and staying active through the full day. I definatly recommend working here!

I currently work at W&C and have worked here for a few years now. I can honestly say I've never had a warehouse experience like this one. The staff are friendly and the management is supportive. They never leave any 'last man standing' and cross train employees so everyone can go home at a decent time. W&C also has high standards for productivity and distribution and I think that it gives employees a larger sense of importance and accomplishment. W&C is honest and transparent about how we are doing whereas other companies may leave you in the dark when it comes down to how the company is functioning as a whole. Another great thing about this company is that they promote from within, so everyone has fair game at new opportunities and moving up in the company.

Top Job Titles	Average salary
Truck driver 8 salaries reported	$25.38 per hour
Forklift operator 6 salaries reported	$20.33 per hour
Delivery driver 3 salaries reported	$28.00 per hour
Accounts receivable clerk 1 salary reported	$44,000 per year
Shipper 4 salaries reported	$17.25 per hour

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Working at Wallace & Carey: company overview and reviews

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