stocking associate

visual merchandiser

stylist

sales associate

assistant store manager

West Elm

Working at West Elm, from the beginning has been quite the experience for me. Working there gave me the opportunity to meet so many different people, and mesh with various personalities. Learning about different styles, tastes, and interior designs keeps things interesting. Witnessing my team members, and clients looked at a room, and helping clients fulfill the vision they have in their heads, as to how they would like their home to feel is quite rewarding. I wish there was more room for advancement, so that associates wouldn't feel stagnant in their positions. Management styles are mixed, and therefore, at times, create a hostile environment, however nothing that a positive outlook can't overlook. Great discount as well.

Such a great team environment, and management who are always available to answer questions and concerns. Flexible and consistent scheduling. However, the way the corporation is set up is you having to deal with angry customers for 8 hours a day, often ending with customers threatening to sue. Very stressful, and often have to take on the role of an interior designer with minimum wage pay. Expected to rack up clients, and e-mail them constantly to talk about designing their space and update them on their order. 

This company does not think at all for the people. Training there is none you get pushed  right out into the floor after day one. Talk about teamwork as well, all managers don’t care for one another and truly care about their departments. This place is far from collaborative and when there’s a customer service issue haha watch out most staff have to handle it over the management team. And as for people first attitude in what they believe in that stops at store level and will always forever be non existent in this conpany

not such a bad environment to work in, just have to get used to the flow. however the advancement in the retail store is horrendous, the only people who got be promoted to a management positions were usually those who received cash training, other sections of the associates never got the chance. The retail store has a huge problem with favoritism, although they recently have had a coaching for it, it is still ongoing- i guess that is the hardest part of the job.

What is the best part of working at the company?
The location and the discounts 

What is the most stressful part about working at the company?
All of it. Staffing, management, salary 

What is the work environment and culture like at the company?
Unprofessional and overworked 

What is a typical day like for you at the company?
Inconsistent and stressful. No structure

I loved working there because of the constant learning there and the great team family that I met there. Each day there was a set creative task. The things I dislike working at West Elm was that there was no room for career advancement or management wasn't promoting it and the lack of stock available for customers.

It was good in the beginning. Co-workers were nice, management was ok. It can get boring most of the time, especially if you are working at the bedding store. But after a while, it felt like you were in high school. Plus, there weren't any opportunities for you to grow or move forward to a higher position.

Workplace culture is positive except for one person who has been around for way TOOOOO long.
The company should hire mature individuals who have a positive outlook. Schedules should be done at least 2 weeks in advance, not 3 days before. 


The work is all the fun parts of design and working with people in the trade gives great connections into the design world. Customer service isn’t very helpful but you can find your own way around things. I’d recommend but know it takes a lot of product knowledge 

Working there was stressful and kind of keeps you on your toes , like they make you feel like you can get fired at any time. Zero trust towards employees and will check bags and have you on cameras all day. Pay is little and tasks you are asked to do are too much. 

Top Job Titles	Average salary
Stocking associate 2 salaries reported	$18.50 per hour
Visual merchandiser 1 salary reported	$18.25 per hour
Stylist 1 salary reported	$18.50 per hour
Sales associate 1 salary reported	$18.50 per hour
Assistant store manager 1 salary reported	$25.00 per hour

Working at West Elm: company overview and reviews

West Elm

West Elm ratings

Popular jobs at West Elm

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected