staff accountant

sales coordinator

food & beverage supervisor

swim instructor

maintenance person

WetnWild Toronto

I worked as a food and beverage attendant at the food court during the 2019 season. My co-workers were friendly and it was easy to get along with everyone working there. The supervisors were nice and helpful too. 

When I applied for the job, they told me at the interview that everyone would get full-time hours during the months of July and August but instead everyone only got part time hours. You were considered lucky if you got more than 20 hours per week. The pay was minimum wage too but that was expected for a job like this. 

I would get scheduled 2-4 different five hour shifts per week that varied from line cook, cashier and maintenance crew. Maintenance was usually the most tiring work for me because I would have to be doing mostly labour work for the whole shift such as mopping, washing dishes, cleaning counters, cleaning washrooms, moving heavy boxes, and cleaning the fryers and ovens which involved a lot of bending, crouching and being in tight spots.

If there was a shift you wanted to trade with someone or call in sick, all that was very easy to do since it's all done online on the website they use. The amount of hours you get also depended mostly on the weather and how busy the park was. If there was a day that was raining and/or the park wasn't that busy, you're shift was very likely to be cancelled. 

The biggest thing that I didn't like was that it gets really hot when working especially on days when its 40+ outside and being surrounded by ovens and fryers makes it feel even worse. If you are someone who doesn't like working in the heat then this job isn't for you. Overall, my experience working here was still pretty good and if you are looking for a fun and productive summer job, this is the place to go. The staff benefits they offer are pretty good too.

If youre advancing your career in any way this is a complete dead end and waste of your life.  The goals and the strategy is amateur.  Sales job without incentives to sell need better base pay.  No training at all you have to figure out everything.  Expensing gifts or meals while meeting clients is shamed they think it should come out of your pocket.  No one has ever had a raise. Famously hostile about staff not working 7 days a week in the summer and youre not compensated for it.  Directors blame corporate or old staff instead of just owning their decisions.  You cant control your events, hire/schedule staff or participate in pricing strategy, no autonomy. NO RESPECT for years of sales and management experience. Youre just a sales rep, the manager title is for show and they remind you every chance they can.  One director is famous for gaslighting and defiance but is untouchable.  There is no HR.

A lot of standing is required, so be prepared. Cleaning supplies are close by, so it will be easy to keep your station clean. It is a great place to work for people starting out in the workplace, but the management may not stick up for you. Whenever I or other coworkers tried to enforce the COVID-19 restrictions or other rules on the customers like we were told to, the management would quickly flip their policies to appease the unruly customers. It had resulted in a workplace culture where some enforced rules and some didn't, leading to confusion among the employees and frustration among the customers. It made us wonder why we even bothered putting up with outrageous customers if the management was not going to stick up for us. The enjoyable part of the job was building relationships with new people every day.

I enjoyed working here because of my coworkers. However upper management was brutal. The working conditions were not the best, and the upper management did not support us like they should have, for the amount of  hard work they made us do. Training was also just the bare minimum. I worked during the COVID pandemic, and we were at risk of losing our jobs incase other customers wouldn't adhere to the COVID rules, and they did not even give us the skills on how to deal with such situations. This is a good summer job to start out with however if you are looking to enter the workplace, during the summer, however this isnt a sustainable job to survive on and can be easily draining if you arent able to survive such an environment. 

I worked here on the grand opening of Wet'N'Wild and I had some great expectations but was extremely disappointed. Management at the time were inexperienced and unprofessional (I'd say the supervisors at the time did a much better job). The first season of operation was a mess. Many complaints and dissatisfied guests. Shifts were too long 8-12.5 hours each day for 4-6 days a week and they only give you a 30 minute break. They will pay students what is called 'student minimum' which is less than regular minimum. Not worth it for what you get. In park discount was supposed to be 50% but they changed that last minute and gave only 25%.

I worked there for 2 summers and in my experience the management was  terrible. The rotation always took way too long. There were days when I would get stuck in one spot for hours at a time and the supervisors were never around when you needed to find someone to cover for you. It was also very tiring as you would often be on your feet all day in the scorching heat. The pay was also very low for lifeguarding. On the plus side, I met lots of nice people and the workplace culture was pretty good, but overall I did not enjoy my time working there.

In all seriousness the job is hard. Extreme tempatures and how they change, annoying guests, the lack of communication between the admin and the actual on the ground lifeguards and attendants is awful. the worst part though is the boredem. you are walking back and forth or standing watching a slide for hours at a time. especially if rotation is slow. However, thats unavoidable so i cant really knock points for that. The people and coworkers are really what make or break the experience i loved my coworkers and always had fun. but honestly you wont know until you try

Working for Wet'n'Wild Toronto is definitely an experience in itself. 
My issue is that for certain departments you are expected to give up your home and personal life for work.
You were told that you would only been working certain days a week only for that to be thrown out of the window once you start.

You ask for two specific days off each week as it is not in your availability and they cannot conform to that.

The people I work with are amazing and I love the culture of the park. It is definitely a fun place to work over the summer.

Some departments I would just avoid.

Amazing co-workers and ok management. The co-workers are some of my closest friends that I still hang out to this day. The working conditions is very hot and can get very busy at times so you have to be vigilant and hydrated. While there are busy days, there are also not very busy days which can be very chill. You get better at lifeguarding and recognizing different types of swimmers and performing rescues for these types of swimmers as the season goes on. Overall the working environment is alright, but the co-workers make it better. Management is alright too- not over the top but alright.

I really enjoyed working at Wet ‘n’ Wild. I learned a lot of new skills including how to work in customer service and work under pressure. I learned how to work with a P.O.S system and I improved on my communication skills due to having to talk to a large amount of people on a day to day basis. The workplace was an overall comfortable and fun environment. There was never a day that I was not looking forward to going to work. I would say that the hardest part of the job was dealing with some customers that weren’t understanding of the policies.

Top Job Titles	Average salary
Staff accountant 2 salaries reported	$18.00 per hour
Sales coordinator 2 salaries reported	$19.00 per hour
Food & beverage supervisor 2 salaries reported	$19.00 per hour
Swim instructor 1 salary reported	$24.00 per hour
Maintenance person 1 salary reported	$18.25 per hour

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