World Waterpark, West Edmonton Mall

Working at the water park as a slide patrol I found is a great place to start. Everyone is super friendly and you make friends easily. Management is super nice and tries to be accommodating  although being such a large and busy place they are not always available when you need them. 

You are given quite a bit of trust, although may get in trouble for things that you should not be disciplined for (ex having to be at school).  

There is quite a bit of room to move up within the company. Slide patrol 1 (top of slides) to slide patrol 2 (bottom of slides) as well as lifeguard and management. 

I feel it is fair for SP1 to be paid minimum wage but SP2 and lifeguards deserve a more competitive wage with what the City of Edmonton lifeguards are paid. You will experience many jump-ins and far more first-aids than any Rec centre guard. 

Overall I found the water park to be a fun place to work and although it can be boring standing around at times, the excitement of helping people in need is a great feeling. Just wish I lived closer. 

Working as a lifeguard at World Waterpark is not worth the stress. The team handles a high number of major first aids, especially in the summer, yet the pay does not reflect the level of responsibility required.

Management is disorganized and quick to write up staff for minor infractions, but when they make mistakes—like scheduling errors or last-minute changes—they expect employees to drop everything and accommodate them. Hours are short, typically around 5 hours a day, making it difficult to get enough shifts. Then they wonder why they struggle to retain staff.

Supervisors are often freshly 18-year-old teenagers with little experience, and many are unreliable when it comes to making decisions or supporting the team during critical situations. This lack of leadership only adds to the frustration of an already demanding job.

The only upside to working here is the potential to gain certifications, especially if you're interested in pursuing a career in EMS, healthcare, or are looking to break into the aquatic industry. It's a decent entry-level job to build experience, but the low pay, inconsistent hours, and poor management make it hard to recommend long-term.

Management is so terrible, pay is low, hours are terrible, the customers are always upset and so are managers. Management/Supervisors don't respect you as an individual and always ask prying questions when you can't make it for whatever reason. Expect to be asked for a doctor's note even if it is your first time getting sick in a long time. They expect you to treat your part-time job as if it is your career while paying you pennies. Management itself is incompetent and always messes up whether it is paying you for ramp (closing duty requirement to stay past your scheduled shift so they have to manually adjust your hours for the shift) to messing up scheduling you on days you have classes and then saying it is your responsibility to get it covered. Often the supervisors did not know their own policies and would try to write you up for it so be on top of knowing the company policies as the supervisors cannot be relied upon. The only real plus side is there are many opportunities to make friends your age (if you are a high school student) and take many of the lessons (Bronze medallion, cross, NL) they offer. 

The work culture here is so toxic and cliquey to the point where it feels like you're in high school. My coworkers in F&B department were some of the smug, condescending people I had ever met. The management is no better. The managers and supervisors will play favourites so much here, and you will know. If they decide they don't like you for any reason, they will either get rid of you or make this job a living nightmare for you. Most of the time, you are also working in extreme heat and the hours are barely good enough for you to show up.

This job will take a toll on you, proceed with CAUTION

Mismanaged place with miserable employees. Opportunity for growth is given to favourites only, short shifts, dangerous work environment (extreme heat). The ONLY decent thing about this workplace are it’s employees (minus management). Company has started hiring temporary employees, so chances are if you’re applying you will only be an employee for a matter of a few months. Unfortunate to see a place with so much opportunity managed like this.

This job will take a toll on your mental health, proceed at your own caution.

Favorite job! You get to meet a lot of people your age (tees) everyone is super close. You can work fun events, if you want to advance there is many opportunities to do so as your training like bronze medallion and bronze cross are paid for. You also have the opportunity to cross train into food and beverage, front desk services, slide attendant and zip line. 
The waterpark is what you make out of it honestly so if you wanna have fun at work you definitely will!

shifts are super flexible until you have to work on-call without an option to say no, you have to sign documents forcing you to accept less than minimum wage, management is unbelievably strict, you better clock out fast or they're on your case. you better be off-break 5 to 10 min early or they're on your case, you better sign the under-wage pay forms, or they're on your case. overall if you're in high school great job, if you have any self-respect terrible place to work. just my opinion...

Work was standard and people were nice. The only thing was the supervisors there were all people in their late 20’s that loved to power trip people and also most of your coworkers are high schoolers that didn’t really care. I’m also speaking as someone that got the Over the Top award within working there less than one month, so you could imagine how many high schoolers there that was doing the bare minimum.

The waterpark is a very repetitive place to work. Although people are friendly, there are so many workers that management does not care to work around student schedules and those with prior commitments such as athletes. Very limited time off is offered making it very difficult to go on vacations with family or friends. Overall an ok place to work as part time if you enjoy crazy hours and decreased social life.

For all of the interview and training processes, the people you would be with were never on time. Shifts are cancelled without notice and there's a general sense that you are just another cog in the corporate system of WEM. coworkers are fantastic and once you get through the first stages it gets slightly better. I would recommend working at another pool, to be honest. 

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