logit

A typical day at work consisted of coming in at approximately 4;50 for your 5 pm shift.  Then checking for your employee number on board and checking for the project and seat you have been assigned. Sit at your assigned seat and settle down and clean your station (optional). At 5 the shift starts with a briefing on the running projects and the estimated target you should be reaching per hour for your survey. The briefing ends after about 5-10 min then you log on to the computers and go through test mode if its your first time on the survey, if not proceed with dialing. Then for the rest of the evening you work independently at your desk until break is called. So depending on the shift day your break may be 15 min or 30 min. Weekdays hours are from 5 pm-11 pm with a 30 min break on certain days and other days hours are from 5 pm- 9 pm with a 15 min break. When calling you are recorded and quality control supervisors listen to your calls and clear them. If there  are problems with the call they do talk to the individual personally. Your pretty much on your own so you don't really work with co-workers but for me the best part of the job was meeting new people everyday and the side-conversations made during break with your seating buddy for the day. The hardest part would be the long hours on the chair for me personally as i enjoy moving around but other than that it wasn't all that bad.

There are two things that will kill a good man. 1) a woman, 2) a job with no enough wage. For Logit, #2 is the best way to put it. A very mundane job that is not motivating at all. They expect you to work hard, but it is tough when the environment is dead, the management is strict and unfriendly (with the exception of one or two) and the task is very mundane. At first when you get the job, it seems pretty easy, although boring. However, as time progresses, this job will take a toll on your mood when going to work. You will never feel like you want to work, but it is the money that pushes you to get up everyday and arrive. Fortunately for me, I have made some great friendships at this workplace. If it was not for that, I would have been long gone. I give sympathy for those who are unable to make friends, because working here with no one to talk too is probably the saddest thing a market researcher can do.

It was a decent part-time job, where I was able to juggle both school and work. Flexible hours and shifts- we had the choice of deciding
which days are convenient for every following week. Poor strategic management in terms of the organization of the overall workplace and coronation and monitoring of employees. As well, the termination is based on the employees attendance and is done by the quality controllers rather than management or human resources bodies. Which I find ridiculous and biased, as ones job is dependant on employees one level above you instead of management.

I looked forward to coming into work and being with my supervisors and co-workers.
I've learned to have patience with customers on the phone and respect them regardless of if they did the same in return. 
The supervisors were amazing people good at they're job and very professional. 
The hardest part of the job was sitting in a chair for many hours a day. 
The most enjoyable part of the job was my amazing co-workers and supervisors.

I do not remember how the shift typically went on a regular day because i worked one day as a part time employee. Before leaving my house for work i would have to call to see if my shift has been cancelled. I did not learn anything because i was not there long enough to learn how to market because i was using a script. I did not get a chance to build any type of relationship with my co-workers. The hardest part of the job was trying to get a shift without having it cancelled. I cannot recall an enjoyable part of the job.

Typical day at work was amazing and fun all day. I learned alot about the company and the people working there. I loved all my co workers and mangement staff. I was paid very well and on time. The hardest part would be the long hours and the most enjoyable time would be having a nice conversation over the phone with the customers. I loved working here, sadly had to leave but i would do it all over again in a heart beat !

The team working at Logit were very hardworking and enthusiastic. It was very welcoming and had a very positive atmosphere. At the end of the day, there would one person who achieved top caller and would receive the greatest number of dollars per hour than anyone else during the shift.

Being a tele-market researcher before helped me on my communication skills and also taught me how to be patient with interviewees while conducting interviews.  I learned how to handle tough interviewees and managed to finish as much interviews as possible by trying to keep the interviews interesting.

Not a great place to work. It’s basically calling random people and taking surveys. You may rarely get some surveys and it’s mostly rejections. The schedules are very inconsistent, you will be scheduled for sufficient hours and then they go ahead and change it just before the shift. You cannot rely on this job for survival.


I learned a lot about customer service and gained experience in the field since it was my first telephone job. Staff was very friendly, and I enjoyed working there.

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