They need to be able to use the system, but also make configurations necessary to support customers' issues, validate how existing functionality works, as well…

Support in development and execution of test plans. Candidate will establish testing approaches to effectively measure test results and provide confirmation;…

Support is primarily provided remotely (working from home) working approximately 20 hours per week between 6:00 am to 9:00pm local time and can include some…

Software development life cycle and structured development methodology, including design principles, techniques and tools. Must be eligible to work in Canada.

Liaise with the business/product vendor teams in weekly meetings to address and track the current/outstanding issues. Experience Level: 5-8 years.

You will answer questions or resolve technical issues for users in person, or remotely, providing assistance as needed of computer hardware and software,…

The knowledge required for this position is typically obtained through the completion of a Business Analyst Certificate or degree in computer science.

Conduct regular audits on the Dayforce system and current configuration to ensure compliance with federal, state/provincial, local laws, and company policy.

Development opportunities (tuition reimbursement, leadership development, and more). We’re looking for experienced Support Analyst I to provide first-level…

Participate in the development and implementation of application support strategies, including incident management, problem management, and change management…

The successful candidate is well-versed in all phases of the software development cycle, especially in test case development, test automation, performance…

College diploma or university degree in the field of computer science, or equivalent. Build rapport with service desk customers by always being professional,…

Participate in walkthrough reviews of all technical design, specifications, programs and unit test plans. Assist the DevOps/support teams in various activities,…

They will need to be capable of working directly with business customers to develop their requirements and develop application designs that are within postal…

Ability to conceptualize, develop, monitor, adjust and implement projects, including, the facilitating a group process to successfully implement technological…

Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs.

Valid drivers license, and vehicle; In depth (A+ certification) knowledge of desktop, laptop, printer hardware and peripherals;

Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a university degree or community college diploma in…

Completion of minimum 3 year post-secondary program or relevant work experience. Experience in the following (or a combination of the following) is appropriate:…

The Support Analyst is responsible for working directly with and supporting customers on a daily basis to resolve technical product issues and provide guidance…

Implement target state solution architectures, perform development assessment and gap analysis. Design and development - Perform and coordinate complicated…

Understanding or certification of ITIL principles an asset. Ensuring customer satisfaction by handling all requests promptly & courteously and by following up…

Business Stakeholder Management: You will interact with functional leaders and users to clarify business needs, develop use cases, document requirements, design…

Providing production support and development to applications running in batch and handling job abends. Acknowledge receipt and start to investigate, diagnose,…