Taking inbound calls with a focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with financial…
A successful candidate must be able to assess and diagnose client issues, as well as effectively articulate solutions to clients via telephone, e-mail and chat.
The job incumbent will respond to all telephone inquiries, conducts first line investigation of client situations, records client interactions and directs…
Daily tasks including filing, faxing, reading and processing files. The Client Services Coordinator will be responsible for scheduling staff for our clients and…
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined…
In this vital customer service representative role, your primary responsibilities are to answer and make phone calls, schedule and confirm appointments, and…
Vehicle and valid Ontario driver’s license required. Experience in community health setting an asset. Experience working with clients living with mental health…
Customer Service Representative requirements involve maintaining existing client relationships by means of email / phone, as well as responding to all inquiries…
The Client Service Navigator is responsible for providing service access navigation, case management and waitlist management services, providing referral…
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined…
You will be responsible for outreach to a short list of Contractors who meet the criteria for the program- ensuring they are aware of the program, and setting…
Vehicle and valid Ontario driver’s license required. Experience in community health setting an asset. Experience working with clients living with mental health…
You will be responsible for all inbound inquiries across various channels and platforms. Triage requests to the appropriate teams to ensure a seamless, high…
Take a ‘no wrong door’ approach in providing information on external services to clients and community members such as food/meal programs, drop in programming,…
The main purpose of this position is to ensure orders are forwarded complete, accurate and that information flows effectively through all departments and or…
Develop a comprehensive understanding of our program and services to effectively assist clients. In Client Services, you will be responsible for managing…
B2B: Setting up Terminal and Point of Sale of Gift Card processing, troubleshooting systems, transaction reports and being the front line of support of any…
This individual works independently to perform a variety of operational tasks, such as: class scheduling, training, sales reporting, account analysis, program…
Manage general office administrative duties. 5 years proven customer support experience or experience in related field. Follow up with clients for documents.
Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. regarding service requests/changes and general inquiries.
Estimated: $53,566 -
$67,827 a year
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