Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed. Remote work most of the time.

Experience working effectively with a variety of teams cross-company to ensure the best outcome for our customers (ie you’re comfortable working with sales,…

Assist customers in placing orders, providing product information, and resolving issues. Process sales orders and purchase orders accurately and efficiently.

Re-engaging customers who have become non-responsive or stopped using the platform. Providing product feedback internally and introducing new features to…

You will be focused proactive outreach triggered by risk signals to address product adoption issues and prescribing success plans to retain customers.

Collaborate with internal, cross-functional teams (e.g. business development, data, product, new market development) to deliver effective solutions to customers…

Our customers see a 5x increase in e-commerce conversion rates and a dramatic decrease in the time it takes for their customers to make a purchase decision.

Maintain pre-sales pipeline data, develops creative and/or effective plans, and takes actions to move opportunities to closure.

Assisting in the creation of communal resources and innovating efficient processes to surprise and delight our customers while aiding internal teams.

Compose joint success plans with customers, outlining their objectives, metrics, timelines, and effectively removing any barriers to achieving business value.

Drive customers toward realizing value from Caredove by executing success plans. Conduct account analysis, create account success plans, and specify success…

As the chosen candidate you must have a strong understanding of our Customers’ business objectives and the ability to identify and articulate how our solution…

Quickly help clients in resolving cases of social media crisis or resolving other types of issues they experience on social media.

Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and…

Our SaaS platform helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support.

Proactively support your customers by driving business outcomes, identifying opportunities, and surfacing feature requests and insights to our product and…

Proactively identify opportunities for improvement and provide strategic recommendations. This role requires a combination of excellent communication skills,…

The Associate Customer Success Manager is responsible for complementing Okta's innovations, standard methodologies and capabilities with our valued customers'…

Educated to first degree level or suitable professional qualification or relevant experience. Develop joint success plans with customers to ensure there is a…

Troubleshoot electrical, mechanical, software issues by looking at logs or via video calls. Perform video-based customer training to excited customers receiving…

Create reports and presentations showcasing KPI improvements and value our customers are realizing with our platform. Glia stock options and competitive salary.

At Design Match, we are on a mission to facilitate the perfect matches between startups and top-notch professionals in the design, development, and project…

In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review,…