Maintain records of all dispatched calls and vehicles. Provide updates on vehicle locations and status. Monitor and respond to customer inquiries and requests.
This includes answering questions, providing information on product and service availability, processing orders and shipments, and communicating with customers…
Entering pickups into our system from calls as well as emails. Dispatch from customers and Drivers. Answer customer inquiries on the phone as well as emails.
Communicate with drivers and customers in a professional manner. The Dispatcher must have excellent communication skills, be able to multitask and prioritize…
Compile worksheets and specifications of orders. Create, investigate, track and complete work orders. Dispatch personnel according to schedules and work orders.
Answer incoming calls and respond to customer inquiries. Monitor and track the status of service calls. Utilize phone systems and computer software to manage…
Dispatch personnel according to schedules and work orders. Follow-up on issues with work orders. Knowledge of highway trucking and associated rules and…
Manage and direct all incoming inquiries through the dispatch telephone lines to ensure a clear, efficient flow of information to the appropriate people.
Experience answering phones and dispatching a fleet of vehicles will also be an asset. The ideal candidate will have practical experience using Quickbooks.
Provide customer service support to drivers and customers. The Dispatcher will also be responsible for communicating with drivers, tracking vehicle locations,…
The successful candidate will be responsible for effectively utilizing customer service skills to deliver Best in class service to our internal/external…
Advise vehicle operators of traffic and other problems. Maintain vehicle operator work records. Schedule assignments and co-ordinate activities of vehicle…
Advise vehicle operators of traffic and other problems. Maintain vehicle operator work records. Dispatch personnel according to schedules and work orders.