Y Station Communications & Research is looking for remote call centre interviewers to join our team. There are no sales involved!
- Experienced telephone interviewer (2+years), is preferred, great customer service and a positive attitude are a must!
- Intermediate computer skills, with experience troubleshooting issues that arise within your team, experience with soft phones and VPN access considered an asset
- Reside in the Greater Edmonton Area.
- Good command of the English language and a typing speed of 50 wpm
- This is a casual, on call position (you will be booked for work well in advance) - when we have projects in field, we have 25 to 30 hours per week of work, other weeks – there will be no work.
- Primarily evening work with some weekends, depending on the types of projects that are implemented.
We offer fully paid training and a set wage as well as the hardware you will need. You will need a quiet, private place in your home and have access to high-speed Internet (minimum 100 Mbps download, 20 Mbps upload speed).
Bilingualism (French, Mandarin, Spanish, etc.) is an asset but not essential.
Salary is $20 per hour or more, depending on experience.
Additional benefits of working with us:
- The ability to claim a portion of your household expenses such as Internet, power, rent or mortgage (a monthly stipend is provided)
- No transportation or parking costs once initial training is complete
- A great support team to give you the help you need
Y Station Communications & Research is an Edmonton-based market research company that does surveys and other research for a variety of clients in the public and private sectors, including the City of Edmonton, the Government of Alberta and others. Types of research/survey work includes:
- Customer and resident satisfaction
- Polling and public opinion studies
- Public consultation on civic topics, like bike lanes or traffic concerns
- Mystery shopping
Please apply with resume to [email protected]
Pay: From $20.00 per hour
Work Location: Remote