1 year experience in a call centre environment (in a queue) is preferred or previous customer service experience with a proven history of strong customer focus.
Enjoy fast-paced days full of problem-solving and connecting with customers by phone via inbound calls. Deliver first class customer experiences answering…
More than 3 years and up to 5 years of experience in a management role within the call center environment or a combination of customer service experience and…
We seek to answer 80% of calls within 20 seconds or less. Take messages, enter orders, process and dispatch service calls. Dental, health, and EAP Benefits.
In this revenue focused role, you will solve the reason for their call, and earn the right to discuss and recommend products and services that meets their needs…
Previous experience in customer service / cell center is an asset but not mandatory. Continually meeting or exceeding daily and monthly targets with respect to…
Reporting to the Director Customer Relations, you will plan, coordinate and oversee the activities of the Customer Service team to maintain and enhance customer…
Effectively answer incoming calls and participate in outbound calling projects and/or initiatives. As a Bilingual Customer Solutions Agent (CSA) you are the…
At Telepoll Market Research Inc., we are an industry leader in the market research and data collection field, looking to enlist professional, energetic,…
Provide weekly call center metrics to supervisor. Booking facial appointments via outbound calls to our most valued clients. Job Types: Full-time, Permanent.
Competitive Compensation – We offer a comprehensive total rewards package that includes benefits you can customize, an employee share ownership program, defined…
Listen to calls for quality purposes and coaching. Excellent knowledge of call centre environments and industry standards. Review KPIs with recruiting liaisons.
As part of the team, you will have access to a ton of amazing resources, discounts and perks. Unlimited access to Headspace Premium for mindfulness training.
Initiates outbound review or check-in calls to members when incoming call volumes are lower. And directing phone calls to the appropriate area or person.
Able to manage 40-60 telephone calls per day. They will initiate calls to schedule and confirm appointments in English. High school diploma or equivalent.
Act as the first point of contact for industrial power transmission / motion control (PT/MC) product lines. We offer a very generous benefit package consisting…
Previous work experience in a call-center work environment/equivalent. Are you the type of person who enjoys problem solving, while completing a variety of…
Past experience in a customer service or technical support role, preferably in a call center environment. Connect and build rapport with customers by actively…
Confidence to make outbound phone calls. The role involves making outbound calls to residential numbers, with the objective to promote a food box delivery…
2 years’ work experience in a fast paced call center/office setting (asset). Handle inbound calls for customer service, sales and accounts receivable and…