College diploma or university degree in the field of computer science, or equivalent. Build rapport with service desk customers by always being professional,…

The University welcomes applications from all qualified individuals, including individuals within the University’s employment equity categories of women,…

We are currently looking for a Help Desk Analyst to join our high-performance team of Help Desk professionals who deliver excellent technical support with a…

Access industry resources including product documentation, knowledge base articles, FAQs, and online resources to aid in incident resolutions.

RRSP program with company match. Participate in the development and maintenance of IT documentation, procedures, and user guides.

Interact with clients remotely via telephone (60%) and in person at their locations (40%). As a Managed Services Provider, we tend to be exposed to more…

Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…

You will oversee support interactions and escalations via phone/chat/email/social for process knowledge, brand tone and opportunities.

Troubleshoot and resolve Level 1/2 support issues from various support channels (phone calls, chats, self-service tickets, etc.).

The IT Help Desk provides first level technical support through telephone and email. Associate's degree preferred or its equivalent.

Development opportunities (tuition reimbursement, leadership development, and more). We’re looking for experienced Support Analyst I to provide first-level…

Feel free to adjust the content to fit your specific program and organization's needs. Our industry connections and career development support will help you…

The Part-Time Support Analyst can be located anywhere in Canada or close to any local KPMG office and would be an ideal opportunity for students or new-grads…

The knowledge required for this position is typically obtained through the completion of a Business Analyst Certificate or degree in computer science.

Understanding or certification of ITIL principles an asset. Ensuring customer satisfaction by handling all requests promptly & courteously and by following up…

IT related certificate or diploma from a recognized post-secondary institution. Provides a high degree of customer satisfaction, technical expertise, accuracy,…

Training, certification and/or degree in Electrical Engineering, Electrical Systems or related. Open vacation program with unlimited vacation days.

Fielding incoming requests to the Service Desk via telephone, e-mail or walk-up to ensure courteous, timely and effective resolution of end-user issues and…

Clean driving record & valid Ontario driving license. In the field, you will provide onsite support to our clients and facilitate the assessment, installation,…

Research questions using available information resources. University Degree in relevant field. Follow standard help desk procedures.

Bachelor's degree in technology area preferred (i.e. Computer Science, Engineering, or technical field). Duties will include supporting client PC’s, printers,…

This includes remote provisioning of hardware and software for teammates, remote troubleshooting and isolation of hardware, software and network issues reported…

Experience as an Application Help Desk analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large…

Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…