3 years experience of customer service preferably in the technology or software field. Be excited about working with new clients, building rapport and being an…
Help answer customers' technical issues through problem identification, research solutions and provide appropriate guidance. Job Types: Full-time, Permanent.
You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the…
The Portal Support Administrator handles incoming calls and emails for portal support, assists licensees with the annual licence renewal process, and escalates…
Preference would be given to candidates with valid driver's license. The Customer Experience Representative – Ricoh IT and Communication Services (CXR) is a…
Valid BC class 5 driver’s license is required. Monitor passenger volume and identify safety concerns, implement crowd management during emergencies, provide…
Class 5 driver’s licence or equivalent. Communications designed for a range of external and internal audiences throughout B.C., including ICBC’s customers,…
We’re looking for a Customer Success Coach to provide best-in-class support and onboarding to our customers. Jumping into one on one video calls with clients to…
You'll be a key part in defining the optimal onboarding experience for large scope customers who have gotten behind on their bookkeeping, collaborating on new…
Provide App device support to customers and users in the field. Electrical/Computer Science/Software background degree or equivalent technical diploma.
Experience designing and implementing value add support services for strategic customers. Manage and develop (increase KPIs, career planning/development) a team…
Tons of fun social events, including movie nights, fitness days, birthday celebrations and Friday. Work-from-home arrangements may be available, providing the…
Provide helpful and engaging, knowledgeable, accurate, responsive, and professional service to clients, including prompt and courteous completion of client…
You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the…
Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program…
Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program…
The Key Account Manager is also responsible for leading the charge on our ISP (Internet Service Provider) channel which includes business development,…
A valid driver's license is an asset. Develope and implement sales strategies, client service and retention plans, and analyzing sales data to inform or update…
Work with the IT Team to perform cost-benefit and return-on-investment analyses for proposed systems to aid management in making implementation decisions.
