Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism,…

Monitor and respond in a timely manner to past, current and future guest requests on the hotel's social media channels outside of the Social Media Champion's…

Process all payment types such as room charges, cash, checks, debit, or credit. Assist staff with expediting problem payments (e.g., problems processing credit…

Manage clinic Accounts Receivable to ensure outstanding payments are constantly cleared including reconciliation of direct deposits and balancing of cash sheet…

Emphasize the Front Office Up sell program to all staff, and ensure guests are offered the up sell option on arrival. Customer service: 3 years (required).

Front desk: 1 year (required). Toronto, ON M6E 1B5: reliably commute or plan to relocate before starting work (required). Job Types: Part-time, Full-time.

Familiarity with Canadian and provincial laws governing hotels. Ability to communicate effectively with all levels of guests, employees and management.

Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work. Assist clients/guests with special needs.

Minimum 2-3 year diploma or degree from an accredited college or university in Hotel and Restaurant Management, Hospitality, Tourism, Business Administration,…

Co-ordinate, assign and review work. Experience: 7 months to less than 1 year. Train workers in duties and policies. Ensure smooth operation of equipment.

Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary;

Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier or…

Supervises the registration and check-out of guests including processing customer payments, and supporting team members as necessary;

2 years of previous hotel front desk experience along with strong organizational skills and the ability to work independently. Job Types: Permanent, Full-time.

Greet direct, sign in guest(s) and answer pertinent questions. Be the first and main point of contact in case of emergencies or any site related issues.

Ensure that new employees receive instruction (verbal and written) on WHMIS, the unique hazards of their jobs, accident reporting, CPR and first aid, back…

Must possess a valid Ontario Security License. Provide assistance/ support by answering customer inquiries and direct as required. Must be able to lift 50 lbs.

Regular hotel and back-office environment, standing for long periods of time, non-traditional work hours. Minimum of 1-year hotel front desk experience with…

Perform other clerical receptionist duties such as filing, photocopying transcribing and faxing. Answer incoming calls & confirm appointments.