Handles cash, cheques, credit and debit card transactions in accordance with hotel policies. Provides customer service and handles administrative duties such as…
Minimum of a high school diploma; a degree in hospitality or related field will be an added advantage. *Guest Experience*: Offer insights about the hotel's…
Front Office Agents deliver an exceptional experience to every guest at our hotel, and are responsible for welcoming guests, managing information, distributing…
Attends promptly to guest needs and inquiries. Take reservations and respond to guest requests. Ability to exceed expectations of guests and team members.
As a Front desk agent, you will be responsible for checking guests in and out of the hotel, processing room service orders, making copies and issuing keys.
Ensuring accurate database entry for room bookings and payments, as well as multiple data entry. Minimum of 1 year accounting experience that includes, but is…
Ensures the front desk, lobby, and guest entrance are “picture perfect” for optimal first impressions. Answers phones and welcomes guests in a prompt and…
Sales: You will answer incoming calls, chats, and emails and match our vacation product with our guests’ needs. Availability to work overtime as required.
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…
Sales: You will answer incoming calls, chats, and emails and match our vacation product with our guests’ needs. Availability to work overtime as required.
Process guests' departures, calculate charges and receive payments. Register arriving guests and assign rooms. Take, cancel and change room reservations.
Answer telephone and relay telephone calls and messages. Process guests' departures, calculate charges and receive payments. Hours: 30 to 40 hours per week.
Working with confidence, accuracy and efficiency with guests and surrounding staff members. The Reservations Supervisor is responsible for assisting the Revenue…
Chatting and being hospitable with hotel guests. Balancing and keeping a cash float. Answering phones and taking reservations. Check-in/Check-out procedures.