Maintain responsibility and accountability for the hotel property and the safety of guests, team members, and have authority for the hotel operations while on…
Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for…
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing,…
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established…
Responsible for hotel cash and banking. You will answer guest enquiries and provide assistance. You will be responsible to provide great customer service to our…
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…
Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests…
Along with the day-to-day leadership of the teams, the GSM will help develop strategies and coordinate programs to optimize guest and team member engagement to…
Review daily and future arrivals and all information pertaining guest requests, payment, and group activities. Refer a friend or family and earn money!
Provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company’s…
Handle cash and credit card transactions accurately and efficiently. Administrative Tasks: Perform various administrative duties, including managing guest…
Once in guest’s room provide information on hotel facilities, meeting functions, dining facilities, local transportation alternatives, and local visitor and…
Other duties may include processing forms of payment and responding to guest inquires. Front Office associates are responsible for the guest registration…
Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold, cash out procedure as per company policy.
Respond to all reservation requests and incoming calls in a courteous, efficient, professional and friendly manner in adherence to Fairmont Hotels & Resorts…
Handle telephone calls, emails, and other forms of communication promptly and professionally. Process guest payments, invoices, and credit card transactions…
Welcome residents and guests, answer the Concierge phone line, assist with package pickup, address resident inquiries and concerns, alert team members to…
Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier and…
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing…
Reporting to the Guest Service Manager, the Concierge is responsible for taking care of guests’ special requests and acting as an in-house expert on restaurants…
Estimated: $35,997 -
$45,580 a year
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