Ensures friendly and professional service is offered to all incoming, in-house and departing guests. Knowledge of Vancouver is required as this position…

While standard duties include guest check-in and check-out, in this position you will also be responsible for ensuring 100% satisfaction from the moment guests…

Greet guests with a smile and answer their questions as required. Respond to telephone and email inquiries. Ensures the safety and security of the hotel staff…

Visa Requirements: Must be legally eligible to work in Canada with valid work permit or visa. Assist guests regarding hotel facilities in an informative and…

Frequent handling of queries and calls from guests, potential guests, and other departments. Uses suggestive selling techniques to sell rooms and to promote…

Field reservations inquiries from perspective guests via all available communication channels, provide suitable guestroom options that complement their needs…

The successful applicant will be available to work a minimum 2 Night Audit shifts (11pm - 7am) per week with the flexibility to cover additional Night Audit…

One complimentary hotel stay with breakfast for two through our BE OUR GUEST program, including an employee benefit card offering discounted room and food &…

Obtain an assigned cash bank daily and maintain constant accuracy of contracted monies, keeping cash bank secured at all times.

The Reservation Agent will accurately record guest information, including payment information, and advise customers on available upgrades or specials that may…

Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implements the customer recognition/service program…

Provide courteous and efficient telephone service and person care at the level expected for the property. Go the extra mile, responding to guest inquiries with…

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…

Other duties may include processing forms of payment and responding to guest inquires. Our colleagues select us because we provide amazing opportunities, growth…

Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner. Front desk: 1 year (required).

Process sale transactions via cash, credit and debit; balance floats, and complete cash close-out procedures. Excellent training and professional development.

Responsible for cash float and processing proper form of payment. Experience handling hotel’s cash flow. Answering the reservation line and assisting guests…

Reporting to the Reservations Manager, the successful candidate will be responsible for all aspects of the reservation service for the hotel providing guests…

Create and manage guest bookings, be confident in upselling hotel services and products, inform guests about local attractions and hotel amenities.

Answer and direct multi-line telephone console calls in a professional and consistent manner to solve any inquiries and/or reservations bookings.

Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program. Consistently implement creative & innovative ideas…