Answering telephone calls and relaying messages. Answering inquires about the hotel and its services through the telephone, email, or in-person.

You will greet people, answer questions about Calgary, and provide visitors with an unforgettable experience 525 feet above the downtown core.

You must monitor service standards to ensure that all services (including outsourced services) meet hotel standards and guest expectations.

Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner answering all calls as per…

Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests…

Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit…

Respond to in-person and telephone inquiries. Process admission transactions and handle cash. Under the leadership of the Manager and Supervisors, you will…

Act as an information resource when answering customer questions via email, phone, social media and in-person. Perform check-in procedures for all customers.

Promote and sell guests rooms over the phone when making reservations or through personal contact. Welcome guests to our hotel and provide the best check in…

Manage cash and credit transactions accurately and securely. Provide information about hotel amenities, services, and local attractions to guests.

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…

Assist with general front desk duties, including photocopying, scanning, faxing and filing documents. In accordance with the Accessibility for Ontarians with…

Supervises front desk operations and handles administrative duties such as, performing check-in and check-out of guests, handling guest concerns, assisting with…

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Relocation costs covered by employer Willing to…

Oversee and participate in the prompt and courteous handling of all guests as necessary, including but not limited to, check-in & check-out, telephone and…

Develop, implement and maintain upsell incentive program to motivate employees and maximize hotel revenue. Proven leadership skills, which include experience in…

Valid First Aid/CPR with AED certification. Strong team player with demonstrated leadership skills. Review pass-on from previous day(s) shift to ensure full…

Working knowledge of reservations system to perform taking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house…

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…

The Guest services agent will be responsible, amongst other things, for the following: Receive and process individual reservations (telephone, online, travel…

- Interpersonal skills that add value to guests and to your team. - Accuracy in checking guests in and out. - Ability to make one on one connections with your…

Answer telephone and relay telephone calls and messages. Process guests' departures, calculate charges and receive payments. Hours: 40 hours per week.

A hotel night audit is a crucial position responsible for overseeing the financial and administrative activities of a hotel during the overnight hours.

Answer to customer calls in related to the cruise inquiries, find the best Fares and send travel quotes or provide it over the phone..;