Qualifies and transfers incoming calls promptly to the appropriate extension. Provides courteous, prompt, and accurate inter-hotel communications to staff and…

Liaise proactively and continuously with the Housekeeping and Maintenance departments to ensure seamless operations and exceptional guest service and guest/co…

Address customers' complaints or concerns. Prepare budgets and monitor revenues and expenses. Develop and implement policies and procedures for daily operations…

Answer telephone and relay telephone calls and messages. Clerical duties (i.e. faxing, filing, photocopying). Register arriving guests and assign rooms.