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Restaurant Managers, Kelsey's Etobicoke

CARA OPERATIONS LIMITED.

Etobicoke, ON, CANADA

Hospitality and Food Service

 

Cheers to your Career!

 

Kelsey's is seeking Restaurant Managers

 

 for our Etobicoke location!

 

 

 

 At Kelsey’s we’re constantly on the lookout for the best Associates to join our team! We are looking for team members who share the same passion and purpose - to deliver the Perfect Guest Experience to our Guests, each and every time.

 

Overview

-Assists in the day-to-day leadership and management of a Kelsey's restaurant as directed by the General Manager (GM)

-Accountable for key financials (Sales, SRS, IBCC, EBITDA) and KPI's (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the management team.

-Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen. Develops the ability to effectively run both front and back of the house and lead all shifts to Brand standard.  As a fully trained Assistant Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.

 

Core Role:

-Guest Experience

-People Development

-Sales and Profitability

-Standards and Controls

 

Qualifications:

 -Post secondary degree/diploma (BComm. Or Hospitality) or equivalent

-Must possess the "Hospitality Gene" - Passion for People and Excellence

 

Leadership Fit Criteria:

 

-Drive - You are happy, but not satisfied.  You keep raising the stakes with your associates, your operation and most importantly, yourself.  You are not afraid to take decisive action.  This inspires confidence in your associates and helps drive a perfect Guest experience every time.

 

-Inspiration - You are a new-fashioned leader.  You are a collaborator and you build teams that are rich in talent and self-motivation.  Your style is not rigid, but flexible, and you can accommodate the styles of others in your own.  Most of all, you act with integrity, value diversity and create a contagious passion around pleasing your Guests.

 

-Anticipation -   You can imagine what the future will look like and you can create a vision for growth.  This makes you highly proactive.  You also understand the business and how things inter-relate, and can manage both the big picture and the smallest detail.  You anticipate barriers that lie ahead and this make you more willing to take the appropriate risks.

 

-Focus - You can set priorities and work fast.  You do not fear ambiguity and change, but feel comfortable with both.  You can separate what is urgent from what is important while staying agile and adaptable at all times.

 

The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara's Principles.

 

Confidentiality regarding all applications is assured.

 

If you are interested in this opportunity please apply on line As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process

 

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls please

About Kelsey’s

At Kelsey's we're proud to say we're hard-working and fun. In 1978, a few guys decided to bring the first roadhouse-inspired restaurant to Canada and opened the original Kelsey's in Oakville, Ontario. Today, at 70 locations and growing, we pride ourselves on continuing to offer Guests social dining experiences with fun craveable food and beverage offerings. If you're outgoing, hard-working and fun, then check out current Front of House, Heart of House (kitchen) and management role openings. At Kelsey's the opportunities for career growth are endless. Join us!

Visit the website

What it's like to work at Kelsey’s

The Original Roadhouse

Guests come to Kelsey’s looking for an unpretentious, social and unforgettable time. In everything we do and we say, it’s our responsibility to make sure everyone is having a great time. If you’re genuine, hard-working, outgoing and have a positive attitude, join us!

We are delicious.

Work hard or play hard? Why not do both? At Kelsey’s, we’re committed to creating an oasis for our Guests through fun, memorable Guest experiences and having fun as a KREW along the way.

Evolve your career

Some exciting changes are coming and we want to our KREW to evolve with us. We encourage feedback from all levels and believe in promoting from within. Our management training program will prepare you for that next level.

A look inside Kelsey’s

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Benefits & Perks

Totally awesome perks

We offer a variety of goodies to help you be your best at work and life:

  • Competitive group benefits for full-time Associates
  • Extensive training and support
  • Flexible schedules and shifts
  • 20% discount for meals at most CARA brands
  • Annual events and sports tournaments
  • A culture of recognition with prizes for sales targets
Welcome to CARA University

Along with comprehensive on-the-job training for all roles, CARA University provides customized training with online and classroom instruction. We leverage best-in-class training practices to equip all Associates with the tools they need to succeed through the Brand Learning Centre and the Restaurant Leadership Certification program.

Kelsey’s Testimonials

Jay Thevenau
I’ve been in the industry for just over ten years now and with CARA, the opportunities that have been given to me far surpass any previous employer. It’s safe to say they find a home for all walks of life.

Jay Thevenau, General Manager - Kelsey’s

Megan Vivares
I am currently a host, but have recently been promoted to server at Kelsey’s on the Queensway! I love working at Kelsey’s because I really believe in the brand.

Megan Vivares, Server - Kelsey’s

Cameron Brunt
have worked at Kelsey’s for five years and I’m still excited to go to work every day. The upbeat atmosphere and enthusiastic staff keep my every day experience fresh and entertaining, while providing me with all the necessary challenges and opportunities to build a successful career.

Cameron Brunt, Manager, Guest Experience - Kelsey’s

Matt Edgson
I have worked with various companies in my 18 years in the industry I find that the people is what makes CARA feel like home and will continue to be my home until retirement.

Matt Edgson, Assistant Kitchen Manager - Kelsey’s

Restaurant Managers, Kelsey's Etobicoke, CARA OPERATIONS LIMITED., Etobicoke, ON, CANADA