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Account Specialist



Retail In-Store

Location Ajax - ON - CA

Equal Opportunity Employer


We are a multibillion-dollar industry leader that is rapidly expanding and growing! At Enterprise, exciting careers and opportunities are made possible. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. 


Enterprise Truck Rental, a division of Enterprise Rent-A-Car, has an opening for an Account Specialist based out of our Whitby branch location. The Account Specialist is responsible for influencing the buying decision, while exceeding the customer's expectations for service, knowledge and professionalism. The Account Specialist will be knowledgeable of our complete menu of services including vehicle acquisition, maintenance management, insurance management, licensing and cycling of our trucks.


The Account Specialist gains hands-on experience and knowledge to learn the business, to learn how to ultimately manage the branch and to support the entire business. The Account Specialist performs duties in all aspects of a branch to become familiar with line and staff functions, operations, management viewpoints and company policies and practices that affect each aspect of the business. 



  • Assist in Branch sales and marketing efforts to increase business and income 
  • Prospect and target accounts to develop new business relationships
  • Understand, communicate and sell optional protection products, rental terms and conditions, vehicle features and benefits as well as fuel options and additional equipment
  • Create a strategy to convince prospects of their need to learn about our services
  • Conduct various meetings with our clients including initial and follow up fact-finding presentations, closing and transition meetings.
  • Build the initial relationship with decision makers and secure referrals
  • Create custom business solutions to facilitate closing the sale
  • Relationship management with clients after the transition on an as needed basis
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and/or by phone
  • Effectively market the company while picking up and/or dropping off customers in a safe and courteous manner and assisting customers as needed
  • Conduct follow-up with various customers and businesses, including insurance adjusters or agents, dealerships, body shops, road-side assistance, and mobile vendors.

  • Must be at least 18 years of age.
  • 3-year Advanced Diploma or Bachelor's Degree required.
  • Must have a current and valid G or G2 driver's license with no more than 2 moving violations in the past 3 years.
  • Experience in sales, customer service, leadership, and management is preferred.
  • No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
About Enterprise Holdings

At Enterprise Holdings, you'll work in the company of excellence. Our world-class portfolio of brands includes Alamo Rent A Car, National Car Rental and Enterprise Rent-A-Car. Whether you join us at one of our administrative locations or in a local branch, you'll discover why we're a great place to work. We provide our employees with a workplace where they're empowered to make the right decisions and feel respected, and rewarded along the way. No matter how far you want to GO with us, you'll find plenty of opportunities across our organization.

Visit the website

What it's like to work at Enterprise Holdings

Follow our lead. You’ll GO places.

Our first Canadian branch opened over 20 years ago with just four employees. Today, Enterprise Holdings is the largest car rental company in Canada with over 4,000 employees in more than 600 established locations. And, with continued growth across Canada — there’s no shortage of opportunity.


Building a great team of people

In order to provide employees with respect and opportunity, better serve new markets and become a valuable partner in our communities, we’re building a team that’s diverse and culturally aware. Being an industry leader doesn’t come easy, and we need great employees to help us GO.

Strengthening our communities

For more than half a century, the Enterprise Holdings Foundation has given more than $200 million to thousands of local not-for-profit organizations. We’re also dedicated to reducing energy use, planting 50 million trees over 50 years and developing new energy sources.

A look inside Enterprise Holdings

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Benefits & Perks

What others are saying
  • Enterprise Management Training Program recognized as the Best Grad Program by TalentEgg
  • Multi-year award recipient of the “50 Best Employers in Canada” by the Globe and Mail
  • Named a Top 25 Employer in Quebec
  • Named a Top 10 Employer in the National Capital Region (Ottawa)
Benefits at a glance

Benefits-eligible Canadian employees enjoy the following benefits:

  • Medical and dental
  • Life insurance
  • Long-term Disability
  • Employee discounts
  • Employee and Family Assistance Program
  • Employee referral rewards
  • Vehicle rental discounts
Account Specialist, ENTERPRISE RENT-A-CAR, Ajax, ON, CANADA