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Manager, Learning and Development


Toronto, ON, CANADA

Human Resources and Recruitment


1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Why is this role important?

As a Learning & Development business partner, this position is responsible for building learning solutions that add value to the business.  This is a pivotal individual contributor position in the Learning organization responsible for all phases of the curriculum development cycle including needs analysis, design, build, delivery support and evaluation. This position also ensures that training is readily available and accessible to end users and monitored to ensure effectiveness, currency and customization to meet specific customer needs. This position will ensure the use of best-practice instructional design techniques, adult learning principles and the delivery of programs that engage and motivate learners and produce the desired outcomes.


  • Build and foster relationships with the business (HRBPs, support groups, business leads and COEs)
  • Collaborate with HRBPs, business leads and experts to identify and implement learning solutions that address knowledge and skill gaps
  • Develop and present learning solution recommendations based on best practices to client group and other key stakeholders (OCM, BPE, HRBP) gaining consensus and buy-in
  • Perform needs analysis to determine full scope of training required
  • Design solutions that leverage the appropriate modes of delivery based on geography, content and logistical constraints
  • Develop training collateral to standard using the appropriate templates and version/document control management guidelines (course outlines, slides, participant/learning guides, job aids, quick reference guides, eLearning, video)
  • Ensure training collateral remains current
  • Work with external training providers (when necessary) to ensure training solutions are consistent with Loblaw standards and meet the needs of the learner
  • Enable the delivery of training by developing instructors/facilitators through train-the-trainer workshops, and by providing coaching/feedback as necessary
  • Participate in pilot sessions to determine the efficacy of solution, learner engagement and opportunities for improvement.
  • Monitor training through various evaluative methods (completion reports, L1 evaluations, participant stats) to identify opportunities for improvement
  • Provide ad hoc reports on training progress and monitor and report effectiveness of all training conducted
  • Follow established processes and complete all appropriate forms associated with learning asset lifecycle management (upload, maintenance and decommission)
  • Support the tasks associated with the delivery of classroom training (scheduling, materials preparation, environment maintenance and facilitator prep)
  • Provide timely and accurate reporting to manager and project teams on status of projects weekly and on a period basis.


.      Post secondary education with specialization in training, performance instruction, adult education or equivalent experience

  • 5-7 years experience designing and creating learning based training curriculum/materials for adult learners
  • Ability to adapt positively to a changing environment and shifting priorities
  • Self-disciplined to work independently
  • Ability to work collaboratively and influence/ integrate disparate groups toward a common goal
  • Strong facilitation, organizational and project management skills
  • Experience managing multiple concurrent projects
  • Familiar with Learning Management Systems a plus
  • Ability to communicate/negotiate with all colleagues up, down and across the organization


How You'll Succeed: 

At Loblaw, we seek great people to continually strengthen our culture.  We believe great people model our values, are authentic, build trust and make connections. 

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:


Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

About Loblaw

Our Purpose – Live Life Well Loblaw Companies Limited is Canada's food and pharmacy leader, the nation's largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country's most recognized brands – President's Choice and no name. In 2015, Loblaw has been recognized as one of Canada's Top 100 Employers, Best Diversity Employers and Top Employers for Young People by Mediacorp Canada Inc.

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What it's like to work at Loblaw

Live life well

We put the needs and well-being of Canadians first, with convenient grocery store locations, full-service pharmacies, no-fee banking, affordable fashion and family apparel, and wireless mobile products and services. Our loyalty programs reward more than one in every three Canadians for shopping with us.

Great place to work

We have been recognized as one of Canada’s top 100 Employers, Best Diversity Employers and Top Employers for Young People in 2014. With the range of career opportunities available, and a commitment to promoting from within, our colleagues enjoy more than just a wide range of benefits and perks…they enjoy a future.

Helping Others

We think giving your time to a charity or community organization is one of the best things you can do. In addition to supporting local causes and events, we help our people do even more. Through our Volunteer Grant Program, colleagues can apply for a corporate donation to an organization when they volunteer their time.

A look inside Loblaw

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Benefits & Perks

Health and wellness
  • Health and dental coverage
  • Vision coverage
  • Life and AD&D insurance
  • Family paid leave
  • Flexible hours
  • Corporate rate fitness memberships
Financial Perks
  • Pension plan
  • Staff discounts
  • Stock purchase program, with company match
  • Referral program
  • Special deals from companies we all know and love
Learning and Development

Continuous learning is important as a source of stimulation and job satisfaction.We provide a range of on-the-job learning opportunities, and encourage career development through tuition assistance and support for professional designations. We also offer post-secondary scholarships for colleagues and eligible family members.


Manager, Learning and Development, LOBLAW COMPANIES LIMITED, Toronto, ON, CANADA