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Sales and Customer Service Representative


Richmond, BC, CANADA

Customer Service

It’s Your Career. Drive It!


Are you looking for an exciting career in a fast paced and dynamic work environment? Join a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities. Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members!


Are you a career focused individual with a competitive spirit and passion for sales? Our Client Service Specialist team includes people just like you! The successful candidate will be responsible for ensuring customer satisfaction by “going the extra mile” to deliver friendly service in a professional and timely manner. This position reports directly to the Branch Manager and involves successfully identifying customers’ needs and recommending products and services that best suit them. 



  • Greet customers in a professional and courteous manner and exceed their expectations every time
  • Open and close rental agreements
  • Achieve monthly sales targets by recommending and explaining benefits of additional company services
  • Build and maintain relationships with new and existing accounts such as body shops and dealerships
  • Answer phones and confirm customer reservations
  • Assist with the picking up and dropping off of customers
  • Complete vehicle inspections
  • Work as a team player with fellow staff members to optimize branch productivity 


  • Minimum of one year of customer service, retail or sales experience preferred                  
  • Valid driver's license and a clean driving record                   
  • Able to multitask in a fast paced environment
  • Energetic and sales driven
  • Excellent communication skills
  • Passion for customer service
  • Bondable
  • Career focused

What’s in it for you?

  • Bonus program based on individual sales
  • Career advancement opportunities  
  • Discounted rates on car and truck rentals           
  • Immediate enrolment in the Discount Incentive program giving you discounted rates on home and auto insurance, clothing, sporting events and more              
  • Ongoing training program to give you the tools you need to succeed


Discount Car and Truck Rentals is an equal opportunity employer.


 If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.


Job Type: Customer_Service

About Discount Car and Truck Rentals

If you're just as passionate about cars as you are people, then join the team at one of our Discount Car and Truck Rental locations across Canada. We believe in hard work, team spirit, putting the customer first, and having fun. Interested in career growth? No matter the Discount location, we'll make sure you're on the road to growth and help steer you towards success. Your compensation includes opportunities for bonuses, flex hours and our Discount Incentive Program. Do what you love, closer to home – apply today.

Visit the website

What it's like to work at Discount Car and Truck Rentals

Driven by work ethic

Diverse and hardworking, our employees are empowered. We live and breathe our core values: Our People, Our Customers, Innovation, Excellence, and Integrity. To fulfill these values, every single employee, no matter what position, will do whatever they can to help get the job done.

Delivering team spirit

Our culture of team work means a warm welcome for all new employees, supporting each other, and an atmosphere of fun. Our unique customer service policy of picking up and dropping off our customers free of charge adds a human element to what we do, and that’s reflected in how we work together.

Fast track your growth

From making the new hire transition through our “Blue and Green University” onboarding program, to internal courses and tuition reimbursement, we have the resources to support your career growth. Our internal management training programs prepare the future and current leaders of Discount.

A look inside Discount Car and Truck Rentals

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Benefits & Perks

Benefits that go the distance

Along with health benefits and flex days, our 300 locations across Canada means a job that’s close to home for better work-life balance. We have an employee Discount Incentive Program for purchases, and our Employee Incentive Programs recognize excellence with feedback, awards and events.

Fueled by fun and giving back

Our team spirit is fueled not only by our work, but by our many social and charitable activities. Barbeques are frequent, whether for employee appreciation or for charities like Habitat for Humanity. The annual Herbie Cup ball hockey tournament unites employees from across Canada.

Discount Car and Truck Rentals Testimonials

Eric Natkinniemi
I began my career at Discount Car and Truck Rentals as a Client Service Specialist. Within a couple years, I worked my way through the levels to Branch Manager. I would not be here today if it wasn’t for Discount Car and Truck Rentals hands on training and support.

Eric Natkinniemi, Branch Manager - Discount Car and Truck Rentals

Abu Shaikh
Discount has proven to me that hard work pays off, and most importantly, is recognized. What makes Discount stand out from the rest is the fact that we carry our own individuality, and anyone can be a success here. Discount is a great place to be!!

Abu Shaikh - Discount Car and Truck Rentals

Brandon Inns
I have been able to develop and grow within the company quickly, attaining a prominent position years faster than I thought I would. With rapid growth,<br> awards ceremonies recognizing employee excellence, and constant mentorship, I have always felt like an important part of the team.

Brandon Inns, Assistant Operations Manager - Discount Car and Truck Rentals

Jesse Carter
I began my career at Discount Car and Truck Rentals in August 2006 as a Service Attendant. I chose Discount because they stood out from several other employers that offered me jobs. I was offered an entry-level position at Discount, but was made aware of the great opportunity of internal growth within the company.

Jesse Carter, Operations Manager - Discount Car and Truck Rentals

Sales and Customer Service Representative, DISCOUNT CAR & TRUCK RENTALS, Richmond, BC, CANADA