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Agile Coach


Toronto, ON, CANADA

Technology and Digital Media

What is the opportunity?


The Agile coach drives the implementation of the overall philosophy, strategy, tools and processes for wide spread adoption of the Agile methodology and principles. The Agile coach participates in the development of the Agile COE and is engaged in consulting, education and coaching support to Agile teams, scrum masters, product owners, the executive ranks and management throughout RBC. This role is key to ensure broad Agile methodology adoption, corporate productivity improvements, enhanced delivery and quality, cost optimization, speed to market and increased customer satisfaction. A key role of the Senior Agile coach is to promote the Agile culture and mindset throughout the organization.



What will you do?


Build Individual and team capabilities

  • Developing product recommendations based on customer feedback, User experience (UX) interpretation of customer feedback, commercial / technical / legal assessments, and leveraging their own domain of experience.
  • Trains agile teams and coaches them through the process of onboarding, initial project sprints, and as needed throughout the project lifecycle, to help team members develop their skills and become self-sufficient.
  • Demonstrates and shares experience and observations with all team members and to make sure that the best practices are being used and recommends improvement of development processes
  • Effectively communicates and builds rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close.
  • Sees to the overall objective cohesion of initiatives involving many scrum teams.
  • Provides visibility on initiative performance

Build organizational capabilities

  • Collects lessons learned through involvement with projects and incorporate into frameworks and methodologies
  • Participates in Agile COE-sponsored Communications Program including road shows, quality kickoff meetings and departmental presentations that will promote the principles and value of the Agile Community of Expert Practitioners.
  • Implements action items that will ensure the institutionalization of Agile best practices across RBC.
  • Assists in determining which delivery frameworks and methodologies are relevant to different complex initiatives (e.g. scrum, Kanban, scaled Agile)
  • Prepares and delivers presentations to business and technology partners, senior management and executives, selecting the appropriate approach based on the audience.
  • Researches emerging trends/best practices and determines implications of proposed methodologies on meeting business unit strategy.
  • Provides Senior Executives with Management Reports showing trends & key performance indicators for strategic Agile initiatives across the Enterprise

People Leadership & Management

  • Ensures that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals
  • Provides focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
  • Supports direct & indirect reports through change, keeping them focused on business priorities



What do you need to succeed?




  • 3+ years of experience as a scrum master or Agile coach
  • Over 10 years of experience in software development and/or project delivery and/or business (system) analysis
  • Experience as a scrum master or Agile coach with demonstrated knowledge and ability to apply RBC Agile Management Framework and SAFe and well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.)
  • Undergraduate Degree or equivalent experience
  • Agile Certification (e.g. SAFe, Scrum Master, Scrum Coach, Scrum Master Trainer, Rally)



What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities         
  • Opportunities to building close relationships with clients
  • Access to a variety of job opportunities across business and geographies




About RBC
Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit


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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at


Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.




City:  Toronto 
Address:  88 Queens Quay West 
Work Hours/Week:  37.5 
Work Environment:  Office 
Employment Type:  Permanent 
Career Level:  Experienced Hire/Professional 
Pay Type:  Salary + Variable Bonus 
Required Travel (%):  0 
Exempt/Non-Exempt:  N/A 
People Manager:  No 
Application Deadline:  2017-07-31 
Req ID:  140760

Posting Notes:  SF:EFC

About RBC

We are one of the world's leading financial institutions, not just by market capitalization, global footprint or service diversity, but by reputation. We bring out the best in our people with a culture that encourages collaboration, development and performance. This is why we have been named as a Top 100 Employer in Canada, and have been included in the Ten Most Admired Corporate Cultures' Hall of Fame. As part of our team you'll get world-class training, flexible benefits, long-term investment and retirement savings plans and access to professional development programs. This is just the beginning of an exciting career at RBC.

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What it's like to work at RBC

Company culture

We’re a 79,000-strong global team serving more than 18 million clients around the world. We are all connected by shared values, a sense of responsibility towards others, a commitment to doing what’s best for our clients, and a drive for excellence.

We’re Hiring

Whether in the branch or over the phone, we are always looking for advisors who deliver exceptional service. Solving problems and spotting opportunities is where you shine, always earning and deserving clients’ trust. Check out our Client Service opportunities.

Learning & development

At RBC you’ll have the scope to learn, to grow and to fulfill your potential. Sophisticated training and development tools help build your capability and prepare you for the next step. Longer-term, we’ll make sure you get all the career support you need.

A look inside RBC

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Benefits & Perks

Competitive benefits

RBC gives you access to a broad range of competitive benefits to meet your needs today and in the future through our Flex-Benefits program. Choice and flexibility mean the control is in your hands to select the benefits that are right for you and your family.

Students and recent grads

If you want to do interesting, innovative work, this is a great place to start. Whether you’re a summer intern, co-op student or ready to start your full time career, we understand that this is more than just your job. This is the beginning of your future.

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Agile Coach, RBC , Toronto, ON, CANADA